Customer complaints and queries of Tadweer will now be routed through ADGCC. The center of Waste Management in Abu Dhabi (Tadweer) has made public that it will now be offering services through the Abu Dhabi Government Contact Centre (ADGCC), which is a synchronized contact center project of the government of Abu Dhabi and also a … Continue reading Tadweer to Take Customer Queries Through ADGCC’s Platform
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Customers of HSBC Bank Oman will now have improved digital banking services which will provide them with a better customer experience. HSBC Bank Oman S.A.O.G has recently publicized their offering of digital banking enhancement which will be provided across multiple platforms. This includes the Arabic HSBC Mobile Banking App for iOS and Android based smartphones. … Continue reading HSBC Enhances Its Digital Offerings for Customers
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Customers of RTA to benefit from the e-wallet service which enhances service experience by reducing time and increasing efficiency. The Roads and Transport Authority (RTA) has had over 22,815 e-wallet transactions since the service has been introduced to customers. RTA’s customers have shown their preference for the convenient service of being able to manage their … Continue reading E-Wallet Service by RTA Gains Popularity
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The self-care app launched for customers to provide convenience and enhance their user experience has had over a quarter million downloads. Etisalat has revealed that more than a quarter million customers have downloaded its new mobile app, in a little over a month’s time. The interactive self-care app was launched to provide customers with multiple … Continue reading Over Quarter Million Downloads for Etisalat’s Interactive App
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Customers of Al Hilal Bank will now be provided with updates about bank services etc. via the use of Snapchat. Al Hilal Bank in Abu Dhabi has publicized its plan of integrating Snapchat into its customer engagement program. Snapchat is an app used to send photo messages to friends and family. It is a service … Continue reading Al-Hilal Bank Becomes First to Use Snapchat For Customers
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The civic body in Dubai takes to social media for collecting their customers’ positive experiences regarding their customer service. Dubai Municipality has introduced an initiative called ‘Happy Dubai’ which is meant to provide customers with a platform to communicate their feelings about the services offered by the civic body. Hussain Nasser Lootah, Director General of … Continue reading #HappyDubai Initiative to Lead the Way
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The Director of Dubai Customs, H.E Ahmed Mahboob Musabih has reiterated DC’s commitment towards fulfilling all operational requirements in order to assist with the current development and expansion project under progress at Al Maktoum International Airport. Dubai Customs also aims to depute qualified and trained staff to leave no stone unturned in guaranteeing exceptional customer … Continue reading Dubai Customs Collaborates With Airport Authorities to Enhance Customer Service
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Customers of RAKBANK can simply open bank accounts via the digital banking website interface and don’t need to waste time going to branches. RAKBANK is now offering its customers with the convenient solution of click and collect service, which lets business customers apply for bank accounts via an online interface. This form of digital banking … Continue reading RAKBANK Makes it Easier for Customers to Open Accounts
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Commercial Bank has announced details of its “Life in Qatar” service which is specifically targeting expats. This is the first of its kind initiative for expats arriving in the country to facilitate them. One of the primary objectives is to help newly arriving expats conveniently settle in by addressing all their key concerns. “Life in … Continue reading Expats to Benefit from “Life in Qatar” Service by Commercial Bank
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Customers of Zain telecommunications, will now have 78 company branches in Kuwait, which will provide them with a quality retail experience. The company, Zain, a market leader in telecommunications in Kuwait, has launched two new retail branches, in The Gate Mall, and Mubarak AlAbdulla “West Mishref”. Zain has been serving a large customer base, with … Continue reading Zain Telecom Launches Two More Branches for Customers in Kuwait
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