Customers can now enjoy convenient and fast service, by registering for the electronic billing offered by DEWA. Dubai Electricity and Water Authority (DEWA) has decided upon sending electronic Green Bills to its customers from the end of the second quarter of 2015. DEWA initially launched the Green Bill, in August 2012, by sending out bills … Continue reading All DEWA Customers to Sign Up for Green Bills by 2015
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The Roads and Transport Authority (RTA) has launched a new Ferry Line for passengers in Dubai. The line will run between Al Ghubaiba Station in Dubai Creek and Marina Mall further enhancing the tourist experience of Dubai. The new service is aimed to attract both families and individuals. The service is said to function between … Continue reading RTA Starts New Ferry Line in Dubai
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Customers in Bahrain can simply download the Easy Taxi App, and order for a taxi pick up wherever they like. After being tested for two month, Easy Taxi, the taxi booking App, has finally been launched in Bahrain. The service, which is a global App based service, helps customers to order for the taxi via … Continue reading Easy Taxi App Officially Launched in Bahrain
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Nakheel developers have just opened up the first of the five community retail malls being planned in Dubai. The new mall, Jumeirah Park Pavilion is a retail facility expanding over an area of 10,600 square meters. The mall is aimed to cater to the needs of people living in Jumeirah Park, Jumeirah Village and Jumeirah … Continue reading First Community Mall Unveiled By Nakheel
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DHA takes the initiative of acknowledging its customers and employees in helping to improve the customer service at clinics, through positive feedback and suggestions. The Dubai Health Authority (DHA) has launched a new unique system, Customer Service Index (CSI) which can be used to measure customer satisfaction, by collecting customer feedback. Sheikha Al Rahoomi, Director … Continue reading Dubai Health Authority Launches Customer Service Index (CSI)
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Biz Group, a corporate training company is aiming to introduce new ways of educating employees in the Middle East. The company has launched Axonify which is a web based training solution that has been built with the latest research in brain technology involving game mechanics. This new approach is said to not only increase retention … Continue reading Biz Group Introduces New Corporate Training Tool for Employee Education
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Customers of DEWA can now check as well as pay their bills using the Samsung smart watch service. Dubai Electricity and Water Authority (DEWA) is now offering its customers a bill payment option via the smart app on their Samsung Galaxy Gear 2 watches. The app was initially launched on the Galaxy Gear Manager, and … Continue reading Use Samsung Smart Watch to Pay for DEWA Bills
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A new VIP Licensing Service will soon be introduced by Dubai Health Authority’s Health Regulation Department. This new initiative will be useful for 26,800 health professionals working across Dubai. The VIP Licensing Service will come with an added cost. The new department for VIP Licensing is being planned and will be located in the DHA … Continue reading VIP Licensing to be Launched by Dubai Health Regulation Department
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Commercial Bank International (CBI) has launched a Customer Service Training Program in association with Qatar National Bank (QNB) with its focus on training frontline managers and service and sales staff. This is being done in an effort to train staff to provide premium customer service to its customers. The program aims to target 60 employees … Continue reading CBI Launches Customer Service Training Program
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The Madinati app is helping the Roads and Transport Authority (RTA) in Dubai to collect emergency reports for damages to properties. Since the launch of the app back in March 2013, a total of 438 reports were received. Commuters have been reporting various issues such as if traffic lights were not functional, if there were … Continue reading Commuters Report Damages Via App to RTA
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