Emirates Identity Authority has announced that it will be adding five more languages – Malayalam, Urdu, Tagalog, Russian and Mandarin for giving out all procedural information on the authority’s website. Previously, the website offered its services only in Arabic and English to customers. The addition of new languages will add to the convenience and improve … Continue reading Emirates ID Website to Add More Languages for Customer Convenience
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‘MyAccount’ services revamped to enhance service experience for business customers in Oman. In an attempt to create a better experience for business customers, Ooredoo has upgraded its ‘MyAccount’ self-service. The revamped portal comes with several new and enhanced features, offering customers more control. The new portal offers flexibility and empowers customers to control their plan … Continue reading Ooredoo Offers Improved ‘MyAccount’ Service to Business Customers
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Commercial Customers of DEWA can now carry out their transactions only via DEWA’s website and Smart Application. Following the strategy of converting all its services into smart services to save time and effort of customers, Dubai Electricity and Water Authority (DEWA) has started offering all its services to commercial customers via its smart app and … Continue reading DEWA Offers Smart Services to Commercial Customers
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Royal Jordanian and Zain signed an agreement to collaborate and develop a mutual framework to enhance the services offered to customers of both organizations. Zain will provide its services to RJ passengers which include Wi-Fi internet facility and advance payment solutions. Provision of high quality communication service will enhance customer service experience for RJ passengers … Continue reading Royal Jordanian and Zain Collaborate to Enhance Customer Experience
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Ooredoo launches a new first of its kind Email service for its business mobile customers. Email Everywhere – Global (EEG) package will allow users to send and receive office emails and WhatsApp messages when they are roaming anywhere in the world. The service will be available in all regions where Ooredoo has a roaming agreement … Continue reading Ooredoo Introduces ‘Email Everywhere’ Service for Customers
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Customers of Zain Bahrain can now enjoy free calls to Batelco, VIVA, Zain as well as unlimited 4G data for only at a charge of BD1 weekly. Zain Bahrain, one of the leading operators in the Kingdom has introduced a recent prepaid package, which is called the ‘dangerous prepaid’, and adds to the offerings provided … Continue reading Zain Bahrain Introduces the ‘Dangerous Prepaid’ Package for Customers
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‘Sukuk Express’ enables customers to deposit up to AED 20,000 daily in their National Bonds accounts through self-service machines. National Bonds Corporation, a UAE based Shari’ah-compliant savings and investments company, with the introduction of ‘Sukuk Express’ will permit customers to deposit up to AED 20,000 daily in their National Bonds accounts. The deposits can be … Continue reading Instant Savings Service Launched by National Bonds for Customers in UAE
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Abu Dhabi Islamic Bank (ADIB) opened a new branch at Dubai Airport Freezone, DAFZA, which brings the total number of branches to 18 in the Dubai region. ADIB is gradually increasing its presence in the United Arab Emirates with a grand total of 87 branches in the region, which makes it one of the largest … Continue reading ADIB Opens Another Branch in Dubai for Customer Convenience
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The National Bank of Abu Dhabi (NBAD) in an attempt to enhance customer experience, has planned an upgrade of all its channels and customer touch points. The bank plans to revamp its branch experience, along with online banking, mobile banking and ATM services. In the first phase of branch renovation, 26 branches and cash offices … Continue reading NBAD renovates channels and customer touch points for better service experience
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Black Falconflyer card members to enjoy the most elite flying experience with Gulf Air. Gulf Air, Bahrain’s national carrier has announced the launch of its new loyalty program card. Falconflyer loyalty program card members will be receiving new benefits and premium customer service. The new program is an extension to the already existing loyalty programs … Continue reading Gulf Air Introduces New Loyalty Program Card for Customers
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