Etihad Cargo, of the UAE based airline, Etihad Airways, has been honored with the award of the Air Cargo Industry Customer Care Award’ at the 2014 Air Cargo Week (ACW) World Air Cargo Awards. The award was a result of votes by the customers of the Etihad Cargo, who were satisfied by the customer service … Continue reading Etihad Cargo Awarded For the ‘Air Cargo Industry Customer Care Award’
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Tourism related mega project, the Mall of the World, is to be built in Dubai, which will attract customers from all over the world, to enjoy quality tourism and hospitality services. His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE, and Ruler of Dubai, on July 5th revealed the … Continue reading Dubai Will Soon Welcome, the Mall of the World
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A new app has been launched by DEWA (Dubai Electricity and Water Authority) for Samsung Galaxy Gear 2 Watches. This new app offers a variety of services and features. The introduction of this app further reaffirms the commitment of DEWA to provide quality services to its customers. This new app will benefit DEWA customers by … Continue reading New App Added by DEWA to Get Services 24/7 at Any Place
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The “Smart Bank” initiative has been launched by Dubai Islamic Bank. The introduction of this new initiative is in alignment with the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum’s, Vice-President and Prime Minister of the UAE and Ruler of Dubai for smart governance. The main aim of introducing “Smart Bank” is to … Continue reading Dubai Islamic Bank to Enhance Customer Service via “Smart Bank”
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The Department of Transport in Abu Dhabi (DoT) has arranged for 30 free shuttle buses which will be running passengers from the Abu Dhabi suburbs to the Sheikh Zayed Grand Mosque and back during Ramadan. This is being done taking into consideration the Iftar project which is being carried out in the mosque. The service … Continue reading Free Bus Service in Abu Dhabi for Ramadan
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There has been a significant drop reported in the number of customer enquiry calls by Emirates Identity Authority during the first half of 2014 in comparison with 2013. The number of calls received during the first half of 2014 amounted to 392,000 calls from 837,000 in 2013. The response rate for the calls received was … Continue reading 53% Reduction in Enquiry Calls Reported at Emirates Identity Authority
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Mashreq Bank has introduced a new mobile top-up service for customers. This service will enable customers to send mobile credit to friends and family members in 103 countries. They will also be able to pay utility bills via this facility. The bank aims to target high number of expat population residing in UAE who wish … Continue reading Mashreq Bank Introduces First Mobile Top-Up Service
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Customers with special needs will be offered parking permits as per their requirements and needs. The Roads and Transport Authority (RTA) has given parking permits for customers with special needs and for the elderly as well, at the Customers Service Center in Al Furjan Complex, Jumeirah Beach Residence (JBR). The Customer Service Center has been … Continue reading Disabled Customers to Get Parking Permits at RTA JBR’s Customer Service Center
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Dubai Municipality wants to improve its relations with customers and in order to do that, it is updating the customer category list. The announcement was made by Director of Customer Relations for Dubai Municipality Mr. Khalid Mohammed Badri. Dubai Municipality compiled first categorization list in 2010 and ever since then, the body has been continuously … Continue reading Customer Category List Updated by Dubai Municipality
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Roads and Transport Authority (RTA) has launched an unlimited day pass for water bus service in the Dubai Marina area. The one day ticket will cost AED 25 and customers will be able to access the water bus and travel as much as they want on both sides of the Marina area. Currently there are … Continue reading RTA Launches Unlimited Day Pass for Water Bus Travel
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