Etisalat has launched the first smartphone protection plan for customers to protect their cellphones inside and outside the United Arab Emirates against thefts as well as accidents. Etisalat is offering these plans at AED 120 for a total of 6 months protection. Customers can also opt for a longer plan of AED 250 to protect … Continue reading Smartphone Protection Plans for Customers Launched by Etisalat
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Emirates National Oil Company (ENOC) has introduced long fueling hoses with retractors on 16 of its high traffic service stations in Dubai which would significantly add to customer convenience. The idea behind this is to reduce the waiting time of the customers at the fuelling stations. Motorists will now be able to get their vehicles … Continue reading Long Hoses to Improve Customer Service at ENOC Service Stations
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Customers with Nol cards issued in August 2009 need to get new cards. Customer using Nol cards have been informed about the short time left for its expiry date. The Roads and Transport Authority (RTA) has announced that the Nol card holders should get their new cards made without delay. The Nol card is valid … Continue reading Nol Cards Expiry Deadline Approaching For Customers
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Star Rating System has been launched for service delivery channels offered by Government of Dubai by Sheikh Hamdan bin Mohammed Bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Executive Council of Dubai. The main aim behind launching of this rating system is to improve the quality of services offered by the … Continue reading Star Rating System Launched for Service Delivery Channels
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Developments at the Abu Dhabi International Airport made to improve efficiency and passenger management. The Abu Dhabi Airports company has announced that they are working on improving facilities and services at the airport, to enhance customer service and offer better customer experience. The increase in traffic of passengers travelling from the Abu Dhabi International Airport … Continue reading Abu Dhabi Airport Prepares For High Passenger Traffic
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Customers of Du Telecom will now be able to manage all their Google related Apps, for example, Gmail, Calendar and Hangouts through a single unified account. Customers of Du will be able to avail this service via du’s home service package, allowing them to pay for it in the regular monthly bill, without going through … Continue reading Customers of Du to Enjoy Google Apps Services
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A new initiative to create Disability-Friendly Parks has been announced by Dubai Municipality, to be completed by 2016. The municipality aims to make the emirate friendlier for people with disabilities. All parks built will have 20% of area accessible to people with blindness, wheelchairs, and other physical disabilities. The municipality will start working on the … Continue reading Dubai to Have Disability-Friendly Parks by 2016
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Customers will now be updated about their shipment via three text messages, confirming their order etc. Bahrain Duty Free has recently re-launched their shop & collect facility, with an upgrade for customers at Bahrain International Airport. The duty free shop now offers better customer service, by decreasing the shipment processing time and improving the overall … Continue reading Bahrain Duty Free Upgrades Its Customer Service
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Many university students in the United Arab Emirates have started testing apps being launched by the Roads and Transport Authority. Chief Executive Officer of RTA’s Licensing Agency, Mr. Ahmed Hashim Bahrozyan said that the tests will be carried out for three weeks. University students will test the apps and give their recommendations and feedback. The … Continue reading Students Testing RTA Apps Before Launch
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A new app has been launched by the Emirates Identity Authority (EIDA) on Facebook for people having special needs. The app aims to provide service to people with visual difficulties and hearing disabilities. The app will rely on sign languages and braille. EIDA app will facilitate customers with special needs on making enquiries, lodging complaints … Continue reading Emirates ID App Launched For Customers With Special Needs
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