Dubai electricity and water authority (DEWA) hopes to get feedback and suggestions on customer satisfaction in order to provide world class services to customers. Developing and adopting the most state-of-the-art solutions and applications that contribute to meeting the requirements and aspirations of customers, DEWA’s recently updated mobile phone application will now facilitate more citizens to … Continue reading DEWA’s Updated Smart App Brings More Liberty for Customers
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Companies are coming up with strategies to make customer service experience easy and enjoyable for the customers so they can grasp their attention and keep them engaged. Who said that customer service strategies have to be boring and technical? The trends of customer service are changing, which is impacting how customers now react to different … Continue reading Customer Experience and Service Can Now Be Entertaining and Fun For the UAE Customers
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Companies and organizations that keep customer satisfaction and feedback at the center of their goals climb up the growth and development ladder faster than their competition. It is essential to keep in view the opinions of the customer and how he or she would like to receive the service, thereby broadening the horizons of the … Continue reading Customer Surveys and Feedback Leads to Revamp of UAE Bus Stations
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A technical glitch in connectivity left customers with money mistakenly debited from their bank accounts. Customers who lost money through technical errors on Saturday are being returned the amount by the banks. Customers instantly posted on social media websites about their money being returned. Khalid Majed, who is an Emirate NBD customer, tweeted that he … Continue reading Customers in UAE Were Returned Money That Was Debited By Mistake
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Customers of Etisalat will not require a subscription or deposit before using their phones abroad. Etisalat are now enhancing their roaming services by offering more cost effective rates in 190 countries, with the goal of beating competition and strengthening their market share. Dubai is now hub for travelers who come to the Emirate for its … Continue reading Etisalat Will Now Be Offering Their Customers a More Economical Roaming Service
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The latest technological enhancements represent Etisalat’s potential vision of providing the highest level of customer service and end-user experience in the region. Etisalat has taken the lead in providing the widest 3G and 4G network coverage in the UAE. At present, 3G network covers 99.8% of the country, with more than 6000 indoor base stations. … Continue reading Etisalat’s Launch of 3G And 4G Network Technologies for High Quality Usage And Faster Downloads
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The UAE’s public sector employment market is almost saturated and the Emiratisation quota system in the private sector has failed to meet targets. It was a decade ago that UAE Ministry of Labour introduced the Emiratisation quota system to overcome the shortage of Emirati nationals in the labour market, banks, insurance firms, and commercial companies. … Continue reading Academic Leaders Recommend Training Reinforcement Instead Of Emiratisation Quotas for Private Sector Employment
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The technology is expected to be particularly effective in the diagnosis, prevention and treatment of various kinds of cancer diseases. According to statistics published by the Health Authority Abu Dhabi last year, cancer caused 13.9% of all deaths in the Emirate. A greater understanding about the increasing risks of Lymphoid, Hematopoietic and Breast cancer, which … Continue reading UAE’s First Gene Testing Lab Set to Open Soon in Abu Dhabi
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In a bid to improve customer service and gauge customer experience, the UAE government has introduced a new mobile application to empower citizens. Under the UAE government’s ‘Smart City’ initiative, aimed at providing better connections and increased cooperation between the emirate and its residents, a private firm GISTEC, in collaboration with Dubai Municipality Food Control … Continue reading Emirati Citizens Can Now Report Food Safety Violations Instantly Via Smart Phone App
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The Emirates Identity Authority (Eida) introduced a new communication channel for its customers by providing a live chat service in Arabic and English on its website on Tuesday. Eida, being the first among the government departments to offer a live chat service, has given customers the choice of accessing the organization both locally and abroad. … Continue reading Eida Has Successfully Launched a Live Around The Clock Chat Service in Arabic And English
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