The Abu Dhabi Commercial Properties (ADCP) has initiated a child safety program by introducing fall-prevention gadgets on the windows of 40,000 houses in the residential towers in Abu Dhabi. Families living in residential towers in Abu Dhabi will have better protection for their children against accidents of falling from balconies and high windows by installation … Continue reading Abu Dhabi Offers Protection for Child Safety in Tall Buildings and Balconies
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The launch of smart ambulances will help patients get to the hospital faster, while their treatment begins inside the vehicle. Dubai will soon be providing its people with “smart” ambulances which will use solar power to operate and also let doctors know about the condition of the patients while they are still on the road. … Continue reading Smart Ambulances to Save Dubai
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The Mercedes Vito will now be available for special needs passengers who are on wheelchairs. The centre for Regulations of Transport, of Abu Dhabi’s Department of Transport is providing a new service for people with special needs through Hire cars. These taxis have been made in Spain and have a hydraulic platform which raises the … Continue reading Special Taxis to Provide Service to Disabled Customers in Abu Dhabi
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Dubai aims to develop its medical tourism sector by offering world class customer service and facilities for patients around the world. The Dubai Health Authority (DHA) revealed a plan this week that it will gain profits of Dh1.2 billion by providing service to patients and their families, and transform Dubai to be the best medical … Continue reading Dubai Reveals Strategies for Topping Medical Tourism in the World
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Dubai Smart Government (DSG) sets up 10 kiosks for MyID service that conveniently require a single sign-on for the customers to access Dubai government services. Dubai Smart Government launched the first phase of MyID service in collaboration with EIDA during Gitex 2013. The aim was to unify and facilitate customers’ reach to government entities and … Continue reading Dubai Smart Government Installs Kiosks for MyID Service
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Department of Economic Development (DED) held Customer Service Week from 18th to 20th of March that included a DSES Bazaar of 22 retail outlets, workshops and seminars. DEDs Corporate Quality & Management Excellence Division awarded the best customer service employees across all DED offices in Dubai in the Dubai Service Excellence Scheme (DSES). The DSES … Continue reading DED Organises Seminars and DSES Bazaar in a Bid to Foster Quality Customer Service
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New city to be built for accommodating residents with more services and facilities. His Highness Shaikh Hamad bin Mohammed Al Sharqi, Supreme Council Member and Ruler of Fujairah, declared to establish Mohammed bin Zayed City. The Ruler of Fujairah explained the authorities of the Emirate to start focusing on the essential strategies and plans that … Continue reading Mohammed Bin Zayed City to Be Built in Fujairah
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The Federal Traffic Council has suggested joining drivers’ traffic-file details with their Emirates ID cards, which will convert both cards into the same identification number. Maj Gen Mohammed Al Zafeen, head of the Federal Traffic Council and deputy chief commander for operational affairs at Dubai Police, mentioned that a draft was being prepared for recommendations … Continue reading Drivers Details to Be Linked With Emirates ID Card
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Increase in the number of customers has led to planning of expansion. Dubai Outlet Mall is looking to expand and increase the number of shops to meet the rising demand of customers as the retail sector continues to grow. The mall which currently has 240 shops is being visited by 150,000 to 160,000 customers a … Continue reading Dubai Outlet Mall to Be Expanded
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Customer service professionals and industry experts provided insights on how brands can improve customer service through social media and discussed the challenges associated with it. The event titled “How To Deliver Effective Customer Service” organized by Our Social Times was held on March 19th and was attended by leading customer service speakers from various companies. … Continue reading Seminar in Dubai Highlights Delivering Effective Customer Service
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