Al Tayer Motors, the official Ford and Lincoln importer-dealer in the UAE, has made it to the top of Ford Motor company’s 2013 Middle East Service Excellence accreditation rating for its post sales service centers situated at Al Quoz, Sheikh Zayed Road, and Al Khabesi in Dubai, and in Ras Al Khaimah. Premier Motors, the … Continue reading Al Tayer Motors Workshops Lead Ford’s Service Excellence Certification in Middle East
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The Dubai Courts will be exclusively exhibiting its accomplishments in the Government Achievements Exhibition from 8th till 9th April, 2014 at the Dubai World Trade Centre. The products are all about enhancing customer experience, while carrying out transactions accurately and speedily. Apart from other useful services, some outstanding e-Projects will also be showcased at the … Continue reading Dubai Courts Display Smart Services at the Government Exhibition
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The new e-building control system has been made mandatory by Dubai Municipality as per a circular issued to consultancies and general contracting companies in the Emirates. Apart from this, the circular also tells customers about stoppage of civic body construction auditing services on industrial buildings. Customers were also provided with a handbook guiding them on … Continue reading E-building Control System Made Compulsory by Dubai Municipality
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Huawei discussed future goals along with other companies in the Middle East to enhance Customer Experience Management (CEM) and service delivery to customers. Huawei—a leading global information and communications technology (ICT) solutions provider is working on enhancing service quality and improving customer experiences. Huawei joined hands with leading operators in the Middle East to explore … Continue reading Huawei is Working Towards Delivering Better Customer Service in the Region
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UAE to provide its citizens with an App for child protection and safety. Hemayati, a new free smart phone App has been introduced in the Apple store, which lets parents keep a close check on their children. Hemayati, which means ‘my protection’ in Arabic, has been launched by the Ministry of Interior’s Child Protection Centre. … Continue reading Citizens of UAE Can Now Easily Locate Their Children
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In line with the ‘Emirates Government Service Excellence Programme,’ His Excellency Sultan Bin Saeed Al Mansouri, the UAE Minister of Economy, expressed his commitment to improve the quality of government services consistent with the UAE Vision 2021 when he recently visited the Ministry’s offices in Ajman. His Excellency Al Mansouri went to see facilities and … Continue reading Delivery of Topnotch Services a Priority for UAE’s Ministry of Economy
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The survey done by Dubai Land Department (DLD) reflected about 90% of customers being fully satisfied with the services provided by the offices and appreciated the efficiency of the office that helps customers save time. Dubai Land Department (DLD) has released the news that 113 of its Registration Trustees Offices operating in the city are … Continue reading Customers of DLD’s Registration Trustees Offices Satisfied With Service
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Dubai Municipality recently launched an initiative in collaboration with Assets Management department of the municipality. Khalid Badri, Director of Customer Relations Department of Dubai Municipality announced that this initiative would increase the proximity between customers and the top leaders of civic body, where the aim would be to improve customer service and bring satisfaction to … Continue reading Dubai Municipality Makes Headway in Customer Service
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Emirates Airline App will make it easier for customers to book flights and manage travel details. Emirates Airline has introduced the “Emirates App” for iPad on the worldwide App store. The App will help travel enthusiasts to learn about the various services by Emirates and look into over 130 destinations offered by the Airline. The … Continue reading Emirates Launches App for Customer Convenience
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Etisalat reveals first of its kind security solution for customers in UAE. Etisalat has introduced a new Smart Security and Surveillance solution, which guards customers against security threats. The security solution is being offered in partnership with LG electronics, to provide improved customer service to clients. Abdullah Hashim, Senior Vice President, Digital Services, Etisalat UAE, … Continue reading Smart Security and Surveillance Solution Offered to Businesses by Etisalat
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