Etihad Airways has introduced the Pay@home option which comes from money transfer company Payfort.
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Customer Support has been improved with the new hotline service and an updated easy to navigate bilingual website. Bahrain Public Transport Company (BPTC), the new operators of Bahrain’s revamped public transport network has recently introduced a new hotline service to respond to passenger queries and offer real-time support to the concerns of customers. The hotline … Continue reading BPTC Takes Measures to Enhance Customer Service for Bahrain’s Public Transport Network
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This year, GITEX launched a 24 hour Hackathon for participants to develop ideas for next generation smart city solutions. As an essential tool for innovation, the GTX App Hack provided an environment for disruption and creativity. The three categories included the Smart Citizen Project, Smart Aviation Project, and the Smart Education Project. The competition for … Continue reading GITEX Continues to Contribute Towards Innovation and Technology
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Dubai Smart Government Department (DSG) has launched CloudOne, a smart infrastructure cloud service for Dubai government entities, during GITEX Technology Week 2015. The launch is in line with Dubai’s present mission to transform into a smart government. It offers a fundamental operating environment to serve every government entity instead of having to own separate IT … Continue reading Dubai Government’s CloudOne Launched at Gitex 2015
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75% of customers managed to complete transactions in 6 minutes in the first eight months of 2015. Dubai Chamber of Commerce and Industry has succeeded in reducing the waiting time and transaction time for customers which is a factor leading towards enhanced customer satisfaction. According to the Dubai Chamber, the number of customers who completed … Continue reading Dubai Chamber Reduces Transaction Time for Customers
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Customers can now directly send a request online to retrieve financial guarantees on visa applications. Ministry of Interior has enabled customers using UAE-MoI app to directly request for refunds for 30 day or 90 day single entry tourist visas that are applied for with an Emirati citizen or a resident. The idea is to provide … Continue reading MoI Enables Customers to Get Visa Application Refunds Via App
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Customers can transfer money to India with this service free of cost till December. Mashreq, a prominent financial institution in UAE, recently unveiled “Mashreq Flash Transfer”, a service which enables customers to instantly send money to a beneficiary in India. The new remittance service offers convenience to customers as they can transfer money at any … Continue reading Mashreq Flash Transfer Offers Convenience to Customers with Instant Money Transfer…
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Zain Kuwait, a leading Telecom company in the region has revealed its latest offering that will enable customers to avail a free ride service when using Uber app for the first time while travelling abroad. The new offer from Zain will enhance the customer experience by facilitating customers who are travelling to other countries. Zain … Continue reading Zain Telecom Introduces Free Uber Ride for Customers Travelling Abroad
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Emirates NBD has revealed that it has started to offer select banking services to its customers via the social networking website, Twitter. With this announcement, Emirates NBD has become the first bank in the region to offer banking services via Twitter. The new service will significantly add to the customer experience enabling customers to enquire … Continue reading Emirates NBD Offers Customers Banking Services via Twitter
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Al Ansari Exchange, a foreign exchange and global money transfer company, has given its customers in UAE a new option to send money to their relatives and friends across the world at any hour of the day with the launch of its self-service kiosks. According to Al Ansari the kiosks are powered by MBME (Max … Continue reading Al Ansari Exchange Launches Self-Service Kiosks to Maximize Customer Convenience
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