In order to deliver efficient and timely services to its customers, the Dubai Health Authority (DHA) has revealed a customer service charter. His Excellency Humaid Mohammed Obaid Al Qatami, who is the chairman of the board of DHA, unveiled the customer service charter at the DHA headquarters. On this occasion, Al Qatami together with senior … Continue reading Dubai Health Authority Unveils Customer Service Charter
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VIVA, one of the fastest growing telecom operator in Kuwait, has announced a new promotion on its prepaid connections which will enable its customers to win cash prizes on a daily as well as monthly basis. The latest promotion from VIVA has already started from July 30th, 2015 and prepaid customers in Kuwait can avail … Continue reading VIVA Offers Cash Prizes to Prepaid Customers in New Promotion
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The Roads and Transport Authority (RTA) has announced that it has automated several customer-oriented services. The authority revealed that the aim behind the move is to make the services available to customers via convenient technological means. This will help the authority to enhance the customer experience. This initiative is in accordance with the vision to … Continue reading RTA Automates IVR Services for Increasing Customer Convenience
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Etisalat, a prominent telecom company, has introduced an interactive touch screen ‘Smart Service’ machine in the UAE for the very first time to sell new activated prepaid SIM cards. The telecom giant has revealed that the ‘Smart Service’ machine has an inbuilt ability to authenticate the Emirates ID that will allow customers to buy new … Continue reading Etisalat Introduces First ‘Smart Machine’ in UAE to Sell SIM Cards to Customers
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Customers of Mashreq bank can now access their accounts with their Emirates identity cards. Mashreq, a leading bank in the UAE region is now offering account opening, cash withdrawal, payment of utility bills, money deposit and personal information update through EIDA cards. Mashreq has become the first bank in the UAE to incorporate EIDA cards … Continue reading Mashreq Enhances Customer Experience with Smart Digital Banking through EIDA Cards
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The Road and Transport Authority (RTA) in Dubai has announced a 50 percent discount on issuance of NOL cards. The aim behind the move is to enhance commuter satisfaction and attract more customers. NOL cards enable travellers to pay for different types of public transport such as bus, tram, metro and marine taxi in Dubai. According … Continue reading RTA Offers 50 Percent Discount on Issuance of NOL Cards to Customers
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Dubai Hospital which is run by the Dubai Health Authority has announced that it will start an advanced appointment scheduling system for patients who are suffering from chronic illnesses. According to the CEO of Dubai Hospital, Dr Abdulrehman Al Jassmi, the scheduling system will enable the hospital to provide same-day appointments to chronic care patients … Continue reading Dubai Hospital to Offer Same-Day Appointment System for Patients
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Dubai Police has revealed that visitors and residents in Dubai will now be able to pay their traffic fines by using their credit card at police patrol cars. Credit card readers will be installed in police cars for this purpose. In addition, traffic offenders will get the option to split the amount of their fines … Continue reading Dubai Police Makes it Easier to Pay Traffic Fines with Credit Cards
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Roads and Transportation Authority (RTA) has now introduced an online booking service for customers using water transportation in Dubai. With the launch of the new service, RTA has added another convenient option for its customers. The new service has been launched to further enhance the transportation experience of commuters in Dubai. RTA has kept the … Continue reading RTA Introduces Online Booking Service for Water Taxi Customers in Dubai
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Ithmaar Bank, a leading Islamic retail bank in Bahrain has now introduced a new Sharia-compliant prepaid e-Card for its customers. According to Ithmaar Bank, the new prepaid e-Card is specifically designed to offer customers fast, secure and a seamless online shopping experience. This will significantly enhance the customer experience. The new card also offers some … Continue reading Ithmaar Bank Introduces New Prepaid e-Card for Online Shoppers
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