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News

What’s in the headlines

LATEST

Register for ADNOC Wallet
Feb
08

Register for ADNOC Wallet

The new initiative will enable customers to benefit from the company’s smart service once they apply for the ADNOC wallet online.

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Register for ADNOC Wallet
CustomerService.ae Launches New Programs
Jan
27

CustomerService.ae Launches New Programs

CustomerService.ae has now launched a subdomain dedicated to DIY Training Games and Workshops. These DIY training games and workshops will help enhance essential skills required by those working in the customer service industry.

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‘Khadamati’ Offers Easy Access
Jan
25

‘Khadamati’ Offers Easy Access

The Emirates Programme for Excellence in Government Services in the Prime Minister’s Office initiated “Khadamati,” a smart portal that now offers an all-inclusive and restructured database of 200 government service centres in 44 federal government entities.

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New DIY Training Games
Jan
20

New DIY Training Games

CustomerService.ae is adding several new training games and workshops on the portal as part of the new Customer Service Training Program.

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Better Experience for Emirates NBD Customers with new Interactive Teller Machine
Jan
06

Better Experience for Emirates NBD Customers with new Interactive Teller Machine

Emirates NBD has launched a new interactive teller machine (ITM) for the sole purpose of enhancing customer experience.

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Ooredoo to Provide Passengers on Qatar Airways with Wi-Fi Service
Dec
15

Ooredoo to Provide Passengers on Qatar Airways with Wi-Fi Service

With the onboard Wi-Fi service sponsored by Ooredoo Qatar, customers can use portable electronic devices to access emails, browse the internet and also send messages via their smartphones.

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DEWA Launches Takamul Service for Customer Convenience
Nov
25

DEWA Launches Takamul Service for Customer Convenience

The Dubai Electricity and Water Authority (DEWA), in collaboration with the Dubai Land Department (DLD) has introduced an initiative called 'Takamul", which provides convenience to customers by allowing immediate opening of accounts with DEWA.

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Dubai Islamic Bank Introduces “Virtual Branch” to train employees for delivering better customer experience
Nov
18

Dubai Islamic Bank Introduces “Virtual Branch” to train employees for delivering better customer experience

By creating a ‘real world’ training environment, branch employees will learn to use the bank’s systems efficiently in order to provide better customer service.

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Etisalat Introduces Free Wi-Fi for Customers in UAE
Nov
06

Etisalat Introduces Free Wi-Fi for Customers in UAE

Etisalat, one of the leading Telecom groups in the region has launched a high-speed public Wi-Fi service.

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Emirates NBD Offers More Convenience and Security to Traveling Customers
Nov
03

Emirates NBD Offers More Convenience and Security to Traveling Customers

Emirates NBD, a leading bank in the GCC region, has become the first bank to launch Visa's Mobile Location Confirmation service which has been designed by Visa to reduce unwanted purchase declines.

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