News - Part 2

LATEST

Feb

Register for ADNOC Wallet

The new initiative will enable customers to benefit from the company’s smart service once they apply for the ADNOC wallet online.

Jan

CustomerService.ae Launches New Programs

CustomerService.ae has now launched a subdomain dedicated to DIY Training Games and Workshops. These DIY training games and workshops will help enhance essential skills required by those working in the customer service industry.

Jan

‘Khadamati’ Offers Easy Access

The Emirates Programme for Excellence in Government Services in the Prime Minister’s Office initiated “Khadamati,” a smart portal that now offers an all-inclusive and restructured database of 200 government service centres in 44 federal government entities.

Jan

New DIY Training Games

CustomerService.ae is adding several new training games and workshops on the portal as part of the new Customer Service Training Program.

Jan

Better Experience for Emirates NBD Customers with new Interactive Teller Machine

Emirates NBD has launched a new interactive teller machine (ITM) for the sole purpose of enhancing customer experience.

Dec

Ooredoo to Provide Passengers on Qatar Airways with Wi-Fi Service

With the onboard Wi-Fi service sponsored by Ooredoo Qatar, customers can use portable electronic devices to access emails, browse the internet and also send messages via their smartphones.

Nov

DEWA Launches Takamul Service for Customer Convenience

The Dubai Electricity and Water Authority (DEWA), in collaboration with the Dubai Land Department (DLD) has introduced an initiative called 'Takamul", which provides convenience to customers by allowing immediate opening of accounts with DEWA.

Nov

Dubai Islamic Bank Introduces “Virtual Branch” to train employees for delivering better customer experience

By creating a ‘real world’ training environment, branch employees will learn to use the bank’s systems efficiently in order to provide better customer service.

Nov

Etisalat Introduces Free Wi-Fi for Customers in UAE

Etisalat, one of the leading Telecom groups in the region has launched a high-speed public Wi-Fi service.

Nov

Emirates NBD Offers More Convenience and Security to Traveling Customers

Emirates NBD, a leading bank in the GCC region, has become the first bank to launch Visa's Mobile Location Confirmation service which has been designed by Visa to reduce unwanted purchase declines.