Usman Ghani (January 20, 2016)
After the overwhelming response of DIY Customer Service Training Games launched at GITEX 2015, CustomerService.ae is adding several new training games and workshops on the portal as part of the new Customer Service Training Program. These games are designed by a team of trainers, customer service experts and game developers to help develop the necessary skills required to deal with customers. Each DIY game and training workshop is focused on a specific skillset required by those working in the service sector, addressing all customer service needs and problems.
The new customer service training games which will soon be available on the website are designed to help customer service staff with team building, improving communication, collaboration, critical thinking, developing listening skills, working in an organized manner and problem solving. These games are engaging, interactive and fun to play while imparting knowledge and necessary skills. These games have been developed keeping in view the issues that customer service staff face on a daily basis. These games and training workshops will help improve the overall customer service delivered by organizations by enhancing the skills of their staff.
All the essential information and details about each new training game and workshop will soon be available on CustomerService.ae. In order to address visitor queries, around the clock customer support will also be available on the website. This new venture by CustomerService.ae will help companies train their staffin an efficient and engaging manner.
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