News - Part 43

LATEST

May

UAE Exchange Presented the International Standard for Service Excellence

UAE Exchange was presented International Standard for Service Excellence certificate by Business Standards Company recently. The ceremony was held at the UAE Exchange headquarters, headed by BSI Managing Director for EMEA Mr. Mark Basham alongside Ethos Consultancy Director Mr. Bilal Al Omari and UAE Exchange Country Head Mr. Varghese Mathew. The award (TISSE2012) has been … Continue reading UAE Exchange Presented the International Standard for Service Excellence

May

Vehicle Testing Volume to Be Expanded in Dubai

The Roads and Transport Authority (RTA) aims to have over 100 testing lanes in Dubai by 2015. RTA has launched a new plan to increase its efficiency of carrying out vehicle fitness tests. Executing the vehicle fitness test will become an easy task for customers in Dubai, since over hundred vehicle testing lanes will be … Continue reading Vehicle Testing Volume to Be Expanded in Dubai

May

Hamad International Airport Opens For Passengers

Qatar’s new Hamad International Airport (HIA) has opened its doors for air travel and is looking to provide quality customer service to passengers. Built around contemporary architecture, the airport is a mega structure which covers an approximate area of 22 square kilometer. Initially the airport will be able to accommodate 30 million passengers a year … Continue reading Hamad International Airport Opens For Passengers

May

Customer Satisfaction Survey Reviewed by Emirates Post Group

In a recent workshop, Emirates Post Group discussed results of the Customer Satisfaction Survey which was carried out in early 2014. CEO of Postal Operations Affairs, Mr. Sultan Al Midfa and other senior officials attended the event. The entire workshop effort focused on customer expectations and important factors which would help measure customer satisfaction. The … Continue reading Customer Satisfaction Survey Reviewed by Emirates Post Group

May

DMA Chairman Emphasizes on Improving Customer Service Processes

Chairman of Department for Municipal Affairs of Abu Dhabi Emirate, H.E. Saeed Eid Al Ghafli visited Al Ain City Municipality where he met with Director General of Al Ain Municipality Dr. Mattar Al Nuaimi and other prominent executives. In the meeting, DMA Chairman was briefed about key developments on important projects undertaken by Al Ain … Continue reading DMA Chairman Emphasizes on Improving Customer Service Processes

May

Dnata Selects NCR for Improved Customer Service

Dnata, a leading air services provider, has selected NCR technology to revamp its customer self-service check-in at Dubai International Airport. This was announced by NCR Corporation, a leading consumer transaction technology company. Millions of customers will benefit from 33 service kiosks installed at Terminal 1 and Terminal 2 of Dubai International Airport. The self-service ticketing … Continue reading Dnata Selects NCR for Improved Customer Service

Apr

Emirates Islamic Initiates Campaign for Customers in Abu Dhabi

Emirates Islamic has launched a major campaign specifically targeting its Abu Dhabi customers. The campaign, which would run till May 10, 2014, would offer Emirates Islamic customers with special promotions involving discounts, exclusive rates and loyalty points when applying for credit cards and personal and home financing products. In order to help clients get easy … Continue reading Emirates Islamic Initiates Campaign for Customers in Abu Dhabi

Apr

120 Day Business License to Be Issued By DED Dubai

Department of Economic Development (DED) Dubai has initiated a 120 Business License which will begin from May 15th. In the Smart Initiative Conference of DED, it was announced that businessmen, looking to setup businesses in Dubai, will be able to commence their commercial operations immediately while completing the rest of the formalities in 120 days. … Continue reading 120 Day Business License to Be Issued By DED Dubai

Apr

Emirates Airline Customers Advised to Check in Early

Emirates has recommended passengers to check in at least 1 hour before flight departure from May 1 until July 20th due to runway repair at Dubai International Airport. Dubai International Airport runway will be undergoing upgrade for a period of 80 days. During this period, each aircraft has been given a fixed landing and take-off … Continue reading Emirates Airline Customers Advised to Check in Early

Apr

Kizad Awarded 4 Star Excellence Rating

European Foundation for Quality Management (EFQM) awarded Khalifa Industrial Zone Abu Dhabi (Kizad) with 4 Star Excellence Rating. The announcement that came out on annual quality forum reflects Kizad’s commitment to creation of open business environment propelled by exceptional quality customer service. The session titled “Quality Through Innovation and Leadership” saw some of the high … Continue reading Kizad Awarded 4 Star Excellence Rating