Millions of customers will benefit from 33 service kiosks installed at Terminal 1 and Terminal 2 of Dubai International Airport. The self-service ticketing and check-in facilities are a step towards increasing customer convenience.
Jon Conway, DSVP, UAE Operators, Dnata expressed his company’s strong desire to improve customer experience, saying, “The NCR self-service check-in kiosks help ensure our airline partners exceed their customers’ expectations, efficiently. With NCR solutions, passengers save valuable time bypassing the lines at traditional check-in counters and arrive sooner at their gates.”
Dubai, U.A.E. - Careem, the leading application based car booking service has become the first in the Middle East region to make use of Twitter Customer Feedback Tool to improve the experience offered to customers. With Twitter Customer Feedback, people...Read More
For the first time in Dubai, Abu Dhabi Islamic Bank (ADIB) one of the leading banks in UAE has partnered with NCR Corporation, a leading company in omni-channel solutions to provide voice-activation technology on its ATM machines across UAE. This...Read More
The Department of Economic Development (DED) has launched a drive-through service at TAAJEEL Centre for business registrations and licensing in government departments to ensure better customer experience and timely service in UAE. The Drive-Through service is an initiative to ensure...Read More