Which Country Provides the Best Quality of Customer Service?

2 days ago by

As I travel the globe, people ask me: which country is best at providing service? Which country has the world’s …Read More


How Online Booking Services are Enhancing Customer Experience

6 days ago by

In the recent past, online booking and ticket reservation systems have experienced exponential growth across various industries. For instance, most …Read More


5 Things a CSR Should Never Say to a Customer

1 week ago by

The way customer service agents handle queries, complaints and concerns of clients greatly impacts a brand’s image. In order to …Read More


Factors to Consider While Starting a Customer Support Department

2 weeks ago by

For all businesses, the customer support department acts as a portal that lets you tap into the needs of your …Read More


5 Phrases Every Customer wants to Hear

3 weeks ago by

Communication is of vital importance in customer service. The way you say things to your clients greatly impacts the service …Read More


5 Digital Channels that can help you Improve Customer Support

4 weeks ago by

Communication channels have evolved over the years and customers these days have a number of options to reach out to …Read More


How to Woo Your Customers

1 month ago by

Happy and amazed customers have always been vital to the survival of any business, for these are the types of …Read More


Factors to Consider While Building a Customer Experience Team

1 month ago by

In order to deliver memorable service to your customers, you need to have a dedicated and competent customer experience team on …Read More


How to Politely say ‘No’ to Your Customers

1 month ago by

There often arises a situation where a customer demands for something that you either do not offer or cannot provide. …Read More


Which Country Provides the Best Quality of Customer Service?

2 days ago by

As I travel the globe, people ask me: which country is best at providing service? Which country has the world’s …Read More


How Online Booking Services are Enhancing Customer Experience

6 days ago by

In the recent past, online booking and ticket reservation systems have experienced exponential growth across various industries. For instance, most …Read More


5 Things a CSR Should Never Say to a Customer

1 week ago by

The way customer service agents handle queries, complaints and concerns of clients greatly impacts a brand’s image. In order to …Read More


Factors to Consider While Starting a Customer Support Department

2 weeks ago by

For all businesses, the customer support department acts as a portal that lets you tap into the needs of your …Read More


5 Phrases Every Customer wants to Hear

3 weeks ago by

Communication is of vital importance in customer service. The way you say things to your clients greatly impacts the service …Read More


5 Digital Channels that can help you Improve Customer Support

4 weeks ago by

Communication channels have evolved over the years and customers these days have a number of options to reach out to …Read More


How to Woo Your Customers

1 month ago by

Happy and amazed customers have always been vital to the survival of any business, for these are the types of …Read More


Factors to Consider While Building a Customer Experience Team

1 month ago by

In order to deliver memorable service to your customers, you need to have a dedicated and competent customer experience team on …Read More


How to Politely say ‘No’ to Your Customers

1 month ago by

There often arises a situation where a customer demands for something that you either do not offer or cannot provide. …Read More


Customer Experience is Everything!

1 conference, 5 days, 15 presentations, 20 interactive sessions. At GITEX 2016, we are setting new standards of customer experience with new Live Chat features, insightful demos, interactive Q&A and training games!
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