CustomerService.ae to attend Meet ICT Conference 2019 in Bahrain

2 days ago by

Dubai, U.A.E.: March 17, 2019 – The Meet ICT Conference promises to, once again, bring together leading ICT professionals as …Read More


How Training Impacts the Shopping Experience

4 days ago by

“Do you have this shirt available but in an extra-extra small?” This question, or any variant of it, is familiar …Read More


Mixed Messages: Interpreting Body Language on the Sales Floor

4 weeks ago by

When it comes to quality customer service, a key objective is to have a complete understanding of the customer as …Read More


Denis Glibic from Hyatt Hotel Shares Why Guests Form the Core of their Customer Satisfaction Strategy

2 months ago by

Denis Glibic, Hyatt’s Cluster Director of Sales & Marketing for Tanzania, Zanzibar and Ethiopia, reveals how the Hyatt Hotels’ culture …Read More


AI: Driving CX Transformation Conference to be held in Dubai

2 months ago by

Marcus Evans proudly presents the AI: Driving CX Transformation conference on the 25th and 26th of March 2019 in Dubai, UAE as …Read More


Top Three Customer Experience Predictions for 2019

2 months ago by

Will 2019 finally be the year that we exclusively converse with robots rather than humans at the customer care counter? …Read More


Mohammed Al Kilany from Al Dyafa Hotel Emphasises on Personalization as Key to Successful Hotel Management

3 months ago by

Mohammed Al Kilany, General Manager at Al Dyafa Hotel Oman talks about how a well-trained team and a customer-centric approach …Read More


Hameed Ali From Gulf Hotels Bahrain Talks About How a Friendly Approach Results in Lifelong Customers

3 months ago by

Hameed Ali, General Manager Gulf Hotel, shares how a customer-centric approach leads to a memorable customer experience -every time.


The Power of Play: Customer Service Training with a Twist

3 months ago by

When employees hear the word ‘training’, they usually associate it with it being a formal theory-based session. Similar to a …Read More


CustomerService.ae to attend Meet ICT Conference 2019 in Bahrain

2 days ago by

Dubai, U.A.E.: March 17, 2019 – The Meet ICT Conference promises to, once again, bring together leading ICT professionals as …Read More


How Training Impacts the Shopping Experience

4 days ago by

“Do you have this shirt available but in an extra-extra small?” This question, or any variant of it, is familiar …Read More


Mixed Messages: Interpreting Body Language on the Sales Floor

4 weeks ago by

When it comes to quality customer service, a key objective is to have a complete understanding of the customer as …Read More


Denis Glibic from Hyatt Hotel Shares Why Guests Form the Core of their Customer Satisfaction Strategy

2 months ago by

Denis Glibic, Hyatt’s Cluster Director of Sales & Marketing for Tanzania, Zanzibar and Ethiopia, reveals how the Hyatt Hotels’ culture …Read More


AI: Driving CX Transformation Conference to be held in Dubai

2 months ago by

Marcus Evans proudly presents the AI: Driving CX Transformation conference on the 25th and 26th of March 2019 in Dubai, UAE as …Read More


Top Three Customer Experience Predictions for 2019

2 months ago by

Will 2019 finally be the year that we exclusively converse with robots rather than humans at the customer care counter? …Read More


Mohammed Al Kilany from Al Dyafa Hotel Emphasises on Personalization as Key to Successful Hotel Management

3 months ago by

Mohammed Al Kilany, General Manager at Al Dyafa Hotel Oman talks about how a well-trained team and a customer-centric approach …Read More


Hameed Ali From Gulf Hotels Bahrain Talks About How a Friendly Approach Results in Lifelong Customers

3 months ago by

Hameed Ali, General Manager Gulf Hotel, shares how a customer-centric approach leads to a memorable customer experience -every time.


The Power of Play: Customer Service Training with a Twist

3 months ago by

When employees hear the word ‘training’, they usually associate it with it being a formal theory-based session. Similar to a …Read More


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