Customer Communication: Setting the Right Tone in a Digital Environment

4 weeks ago by

Effectively communicating with customers is essential for success in business. ‘It’s not what you said, but how you said it’ …Read More


How to Engineer Empathy In Your Company’s Architecture

1 month ago by

Empathy is the ability to understand the emotions of another person and is vital for those working in customer service. …Read More


5 Ways to Show Customers You Care

2 months ago by

The change in buyer-to-seller dynamics has transformed the way customer happiness is perceived by both customers and businesses. Customer satisfaction …Read More


Applying Game Based Learning in Customer Service

2 months ago by

Learning new skills is essential not only for personal development and career progression but also to ensure business growth. For …Read More


4 Ways Hotels Can Create an Unforgettable Experience

3 months ago by

People travel every day out of necessity or desire to be somewhere, but where to stop is entirely a choice …Read More


4 Common Customer Experience Myths

4 months ago by

The landscape of customer experience (CX) is undergoing rapid transformation with the convergence of technology, social media marketing and changing …Read More


5 Ideas for Retail Stores to Create an Impactful Experience

4 months ago by

Ever wonder why that lady who spent a considerable amount of money at your store a month ago never came …Read More


Careem Implements Twitter Customer Feedback Tool to Enhance Experience

4 months ago by

Dubai, U.A.E. – Careem, the leading app based car booking service has become the first in the Middle East region …Read More


4 Key Skills for All Frontline Employees

4 months ago by

A frontline employee or someone who deals directly with customers is one of the most important representative of the business. …Read More


Customer Communication: Setting the Right Tone in a Digital Environment

4 weeks ago by

Effectively communicating with customers is essential for success in business. ‘It’s not what you said, but how you said it’ …Read More


How to Engineer Empathy In Your Company’s Architecture

1 month ago by

Empathy is the ability to understand the emotions of another person and is vital for those working in customer service. …Read More


5 Ways to Show Customers You Care

2 months ago by

The change in buyer-to-seller dynamics has transformed the way customer happiness is perceived by both customers and businesses. Customer satisfaction …Read More


Applying Game Based Learning in Customer Service

2 months ago by

Learning new skills is essential not only for personal development and career progression but also to ensure business growth. For …Read More


4 Ways Hotels Can Create an Unforgettable Experience

3 months ago by

People travel every day out of necessity or desire to be somewhere, but where to stop is entirely a choice …Read More


4 Common Customer Experience Myths

4 months ago by

The landscape of customer experience (CX) is undergoing rapid transformation with the convergence of technology, social media marketing and changing …Read More


5 Ideas for Retail Stores to Create an Impactful Experience

4 months ago by

Ever wonder why that lady who spent a considerable amount of money at your store a month ago never came …Read More


Careem Implements Twitter Customer Feedback Tool to Enhance Experience

4 months ago by

Dubai, U.A.E. – Careem, the leading app based car booking service has become the first in the Middle East region …Read More


4 Key Skills for All Frontline Employees

4 months ago by

A frontline employee or someone who deals directly with customers is one of the most important representative of the business. …Read More