Strategies for Successful Online Customer Engagement

4 days ago by

The power of social media and the web has transformed the way businesses interact with their customers and try to Read More…


Nol Cards Expiry Deadline Approaching For Customers

9 days ago by

Customers with Nol cards issued in August 2009 need to get new cards. Customer using Nol cards have been informed Read More…


Star Rating System Launched for Service Delivery Channels

9 days ago by

Star Rating System has been launched for service delivery channels offered by Government of Dubai by Sheikh Hamdan bin Mohammed Read More…


Abu Dhabi Airport Prepares For High Passenger Traffic

10 days ago by

Developments at the Abu Dhabi International Airport made to improve efficiency and passenger management. The Abu Dhabi Airports company has Read More…


The Secrets to Successful Customer Service Calls?

10 days ago by

As businesses around the world aim to develop effective customer relationships, the quality of a customer service call plays an Read More…


Customers of Du to Enjoy Google Apps Services

11 days ago by

Customers of Du Telecom will now be able to manage all their Google related Apps, for example, Gmail, Calendar and Read More…


Dubai to Have Disability-Friendly Parks by 2016

11 days ago by

A new initiative to create Disability-Friendly Parks has been announced by Dubai Municipality, to be completed by 2016. The municipality Read More…


Bahrain Duty Free Upgrades Its Customer Service

11 days ago by

Customers will now be updated about their shipment via three text messages, confirming their order etc. Bahrain Duty Free has Read More…


Learning from the Best to Improve Your CEM

11 days ago by

What is CEM? Customer Experience Management (CEM) is a process of managing all the interactions that a customer has with Read More…