How to Train Your CSRs

23 hours ago by

The perfect employee is created, not recruited. Out of every opportunity that you get, taking it from a tentative feat …Read More


Creating a Culture of Customer-Centricity

2 days ago by

In today’s business world, the balance of power has shifted towards customers, who now have a multitude of products and …Read More


5 Essentials for Delivering Remarkable Customer Service

3 days ago by

Do you know what it takes to make a customer feel enthusiastic and connected to a brand? What sort of …Read More


4 Essentials for an Impactful Customer Service Training Workshop

1 week ago by

Over the last couple of years, customer service trainings have become significant for the very survival and effectiveness of customer …Read More


Reasons Why Your Customer Service Trainings are Not Effective

1 week ago by

While many businesses spend considerable amount of money and time on customer service training programs, most of them fail to …Read More


Secrets to Smooth Customer Service Delivery

1 week ago by

One of the most important factors impacting customer satisfaction includes efficient and smooth customer service delivery. Many businesses fail because …Read More


4 Tips for Developing Lifelong Customer Relationships

2 weeks ago by

The secret to sustainability, growth and success for a business lies in its relationship with customers. Clients are the most …Read More


How Gamifying Customer Service Can Benefit Your Business

2 weeks ago by

Gamification is a concept that is based on the application of game techniques like point scoring and competition to motivate …Read More


“Our Lifestyle Ambassadors are trained to ensure that every guest enjoys the ‘Stay with Armani’ experience”: Spencer Wadama, General Manager, Armani Hotel Dubai

2 weeks ago by

Spencer H. Wadama, General Manager at the Armani Hotel, talks about how the hotel is setting new standards in providing …Read More


How to Train Your CSRs

23 hours ago by

The perfect employee is created, not recruited. Out of every opportunity that you get, taking it from a tentative feat …Read More


Creating a Culture of Customer-Centricity

2 days ago by

In today’s business world, the balance of power has shifted towards customers, who now have a multitude of products and …Read More


5 Essentials for Delivering Remarkable Customer Service

3 days ago by

Do you know what it takes to make a customer feel enthusiastic and connected to a brand? What sort of …Read More


4 Essentials for an Impactful Customer Service Training Workshop

1 week ago by

Over the last couple of years, customer service trainings have become significant for the very survival and effectiveness of customer …Read More


Reasons Why Your Customer Service Trainings are Not Effective

1 week ago by

While many businesses spend considerable amount of money and time on customer service training programs, most of them fail to …Read More


Secrets to Smooth Customer Service Delivery

1 week ago by

One of the most important factors impacting customer satisfaction includes efficient and smooth customer service delivery. Many businesses fail because …Read More


4 Tips for Developing Lifelong Customer Relationships

2 weeks ago by

The secret to sustainability, growth and success for a business lies in its relationship with customers. Clients are the most …Read More


How Gamifying Customer Service Can Benefit Your Business

2 weeks ago by

Gamification is a concept that is based on the application of game techniques like point scoring and competition to motivate …Read More


“Our Lifestyle Ambassadors are trained to ensure that every guest enjoys the ‘Stay with Armani’ experience”: Spencer Wadama, General Manager, Armani Hotel Dubai

2 weeks ago by

Spencer H. Wadama, General Manager at the Armani Hotel, talks about how the hotel is setting new standards in providing …Read More