Star Rating System Launched for Service Delivery Channels

3 days ago by

Star Rating System has been launched for service delivery channels offered by Government of Dubai by Sheikh Hamdan bin Mohammed Read More…


Abu Dhabi Airport Prepares For High Passenger Traffic

4 days ago by

Developments at the Abu Dhabi International Airport made to improve efficiency and passenger management. The Abu Dhabi Airports company has Read More…


The Secrets to Successful Customer Service Calls?

4 days ago by

As businesses around the world aim to develop effective customer relationships, the quality of a customer service call plays an Read More…


Customers of Du to Enjoy Google Apps Services

5 days ago by

Customers of Du Telecom will now be able to manage all their Google related Apps, for example, Gmail, Calendar and Read More…


Dubai to Have Disability-Friendly Parks by 2016

5 days ago by

A new initiative to create Disability-Friendly Parks has been announced by Dubai Municipality, to be completed by 2016. The municipality Read More…


Bahrain Duty Free Upgrades Its Customer Service

5 days ago by

Customers will now be updated about their shipment via three text messages, confirming their order etc. Bahrain Duty Free has Read More…


Learning from the Best to Improve Your CEM

5 days ago by

What is CEM? Customer Experience Management (CEM) is a process of managing all the interactions that a customer has with Read More…


Students Testing RTA Apps Before Launch

8 days ago by

Many university students in the United Arab Emirates have started testing apps being launched by the Roads and Transport Authority. Read More…


Emirates ID App Launched For Customers With Special Needs

8 days ago by

A new app has been launched by the Emirates Identity Authority (EIDA) on Facebook for people having special needs. The Read More…