Etisalat has introduced a dedicated call center to exclusively serve small and medium sized business customers in UAE. Salvador Anglada, Chief Business Officer at Etisalat outlined the significance of small and medium businesses, since they contribute to the UAE economy in developing a culture of entrepreneurship among young people. He also said that small and … Continue reading Etisalat Launches Dedicated Call Center to Provide Better Service
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National Bank of Kuwait has introduced new features for its mobile app which will improve the customer experience. One of the most important features of the app is that it is bilingual, an Arabic version is now also available. In order to meet the demands of the increasing number of customers, several other features have … Continue reading NBK Updates Mobile Banking App With New Features
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Emirates is offering 10MBs of free data to passengers onboard 51 of its A380 planes. The volume is enough to send emails, browse, tweet and use other social networking websites. The availability of free Wi-Fi will enhance customer experience since it would allow passengers to stay in touch with their family and friends, in addition … Continue reading Emirates Offers Passengers Free Wi-Fi Onboard A380 Planes
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A new electric powered tram project called “Dubai Trolley” has been announced by Emaar which will start operating next year in Downtown Dubai. This ‘Hop-on hop-off’ transit system offers convenient commuting option to residents. Dubai Trolley with its 7 KM track will link important landmark locations of Dubai including Burj Khalifa, the world’s tallest building, … Continue reading Emaar Introduces ‘Dubai Trolley’, A New Transit System
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Mobily upholding its tradition of innovation and the use of latest technology recently launched “iHealth” devices which are designed to monitor and report physical activities. Mobily is a leading telecommunication company in KSA and the first to launch iHealth devices. “iHealth” portfolio includes a total of 4 devices. These include two blood pressure monitors, one … Continue reading Mobily Unveils New “iHealth” Devices for Customers
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The leading telecommunication company in KSA, STC has launched a direct carrier billing service with Google, which will allow all STC customers to pay for their Google Play purchases with their monthly mobile bill or prepaid accounts. Google Play Store is the official hub for all applications on all android devices including smartphones and tablets. … Continue reading STC Enables Billing of Google Play Purchases Directly Through Carrier
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Vodafone launched the first virtual store experience for customers in Qatar at the Telecom World 2014 which was held at the Qatar National Convention Center. The virtual store is called Scan&Go and will be operational in Doha this month. The store will offer premium shopping experience for everyone in the country. Scan&Go aims to revolutionize … Continue reading Vodafone Unveils the Virtual Store Experience
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The Roads and Transport Authority has announced the setup of a smart control scheme, which comprises of an online smart control center that will be set up at RTA’s headquarters. The aim is to track various business processes at vehicles technical testing centers, driving institutes and tourist transport. Jamal Assada, Acting Director of Monitoring and … Continue reading RTA to Setup Smart Control Center to Monitor Service Quality
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Emirates NBD in an effort to improve customer service standards for its customers, introduced free local transfer of funds to any bank account in United Arab Emirates. Customers will be able to make the transfer using multiple channels: Online, Mobile and some selected ATMs. The new service will offer flexibility and convenience to customers who … Continue reading Emirates NBD Enables Free Transfers to Any Bank Account in UAE
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VIVA Bahrain in cooperation with Syniverse has introduced new data roaming packages. These packages are customizable, which are being introduced for the first time in the region. The new packages will be available to both, pre-paid and post-paid customers. The new roaming packages are likely to enhance customer experience as it offers convenience to roaming … Continue reading VIVA Bahrain Revamps Data Roaming Experience
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