The Telecom company plans to expand its retail stores in order to deal with growing customer service demands. Du in an attempt to increase its presence in the region has opened four new stores in Abu Dubai, UAE. The company plans to further expand its outreach by opening up more stores and meet the needs … Continue reading du Opens 4 New Stores in Abu Dhabi
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Batelco introduces Lifestyle Solutions for innovative and effective delivery of premium customer service. Batelco has established itself as one of the most popular communications solutions provider in Bahrain with its relentless pursuit of delivering exceptional customer service to its customers. In an attempt to further enhance the level of customer experience, the company has announced … Continue reading Batelco Announces the Launch of Smart Lifestyle Solutions for Customers
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Sony launched the state of the art concept of Sony Boutique at Dubai Mall to engage customers and offer them a wide array of products to select from. The tech center is specifically targeted for technology enthusiasts and loyal customers of Sony. The Sony Boutique has been divided into five product zones which include gaming, … Continue reading Sony Inaugurates Tech Boutique at Dubai Mall
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Prepaid customers of Etisalat to enjoy a unique deal every day as part of the new scheme offered to them. Etisalat has publicized its introduction of its recent Deal of the Day plan which will be starting from the 11th of February, and will be providing Wasel prepaid customers a different surprise deal daily. The … Continue reading Etisalat Introduces Deal of the Day Plan
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Khaleeji Commercial Bank (KHCB), a leading bank in Bahrain has announced the launch of its new Personal Finance Campaign for customers. As a value adding facility, all customers who apply for KHCB’s Personal Finance, while the campaign is running will be awarded Gulf Air Air-miles equivalent to the amount of finance in an unprecedented promotion. … Continue reading Customers of KHCB to Get Air Miles With Personal Finance Campaign
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EU and UAE will be signing an agreement in the nearby future on the Schengen Visa Waiver for nationals of UAE. The decision by the European Union to permit UAE nationals to travel to Schengen countries without the need of visa is foreseen to take place in the following months. It has been almost a … Continue reading Nationals of UAE Can Soon Travel to Schengen Without Visa
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Customer Charter developed under specialized committee to enhance customer service experience. Customer Charter which has been adopted by Banks Federation in UAE outlines details of customer responsibilities which will ensure secure and efficient customer service by the banks. The Customer Charter also called for a streamlined complaint handling system to make sure that customers’ voice … Continue reading UAE Banks Federation Embraces Customer Charter
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Mashreq Bank has inaugurated the first imashreq branch at the Deira City Centre in Dubai. This branch is fully automated aimed at offering a better customer experience which includes virtual teller machines (VTM) that allow customers to video chat with a representative of the bank if they feel the need. The imashreq branch concept is … Continue reading Mashreq Bank Launches First Fully Automated Branch for Customers
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Etisalat in an announcement revealed the opening of a new smart store in Abu Dhabi’s Yas Mall. The smart store will offer an innovative customer service system and in-store concepts, which are part of Etisalat’s drive to integrate the power technology for customer service enhancements. Etisalat’s smart store concepts have already been introduced in other … Continue reading Etisalat Opens New Smart Store in Abu Dhabi’s Yas Mall
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Roads and Transport Authority in an official event honored individual and corporate clients who have contributed towards enhancing service experiences. H.E. Mattar Al Tayer who is the Chairman of the Board and Executive Director of RTA, several CEOs, directors of the RTA, representatives of the winning companies and RTA employees were in attendance at the … Continue reading RTA Recognizes Contributions of Individual and Corporate Clients Towards Services
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