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Mobile Apps Turn to Customer Care

Usman Ghani (December 31, 2012)

Having one of the most stalwart smartphone user bases in the world, the Middle Eastern businesses are all set to ramp up their online services by enhancing customer experience through deployment of mobile self-service applications. With the number of mobile subscribers over 195 million, there is a huge potential for apps in the Middle East. … Continue reading Mobile Apps Turn to Customer Care

Expats Pick Dubai for Vacations This Winter

Usman Ghani (December 28, 2012)

As the holiday season approaches, Dubai is to experience the greatest influx of tourists than any other city in the world. Apart from 30,000 people flying on the Christmas day, about 1.9 million people have already been booked for Dubai with the British Airways this season. The passenger traffic at Dubai International Airport already went … Continue reading Expats Pick Dubai for Vacations This Winter

The Boom in E-Commerce Attributed to Technological Advancements

Usman Ghani (December 27, 2012)

Over the past few years e-commerce which defines the phenomenon of purchasing or spending money online has grown in size, strength and popularity. The idea of spending money online has become more and more approachable, from people looking at it with uncertainty, to a point where e-commerce has grown to such an extent that it … Continue reading The Boom in E-Commerce Attributed to Technological Advancements

Dubai Taxi Service On The Go

Usman Ghani (December 26, 2012)

It has been recently discovered thanks to a series of accredited surveys from nearly 75,000 respondents, that Dubai ranks third when it comes to the Taxi trade. The survey was conducted via the most popular travel website TripAdvisor and from the people who had written reviews about the cities in question. Dubai was found to … Continue reading Dubai Taxi Service On The Go

Forging Stronger Ties With Excursionists Through World Wide Web

Usman Ghani (December 25, 2012)

Day by day, online tourism domain is gaining strength all over the world, and the Middle East is also no exception in this context. However, the experts at the GCC e-tourism development conference have emphasized on delivering more interactive and communicative electronic services to gravitate online customers towards companies. Whether it is tourism products or … Continue reading Forging Stronger Ties With Excursionists Through World Wide Web

Absolutely Dubai!

Usman Ghani (December 24, 2012)

Almost every metropolitan city in the world holds certain inimitable features that make it the city that it is. Without features or properties as such the city would have no incentive for people to move in and settle or even visit it for that matter. The FDI (Foreign Direct Investment) has conducted a research and … Continue reading Absolutely Dubai!

Middle East Aviation to Get Jet-Propelled

Usman Ghani (December 23, 2012)

Despite the global financial meltdown, the Middle Eastern aviation industry has experienced incredible growth over the last 30 years, and estimates betoken that it’s going to follow through it in the future as well. It was announced by the Middle East Business Aviation Association (MEBAA) at the Middle East Business Aviation Conference (MEBAC) that by … Continue reading Middle East Aviation to Get Jet-Propelled

The Power of Electronic Money

Usman Ghani (December 22, 2012)

Online shopping trend in the Emirates is burgeoning swiftly as the UAE consumers spent quarter a billion dollars already making online purchases. This surging inclination is expected to reach $2bn mark by the end of 2016 in this region. Emirati consumers are becoming more tech-savvy and using their smartphones and personal computers for online shopping, … Continue reading The Power of Electronic Money

Ascent of Online Purchases Begs Better Customer Satisfaction

Usman Ghani (December 21, 2012)

One of the quickest growing customer base belongs to the mobile industry in the UAE as well as around the world. With over half of the phones used in the UAE being smartphones with internet access, it achieves to explain the universal growth in online purchases in the past decade. Studies from MasterCard reveal that … Continue reading Ascent of Online Purchases Begs Better Customer Satisfaction

Hotels in the UAE: Defining the Brand Through Customer Relationship Management

Usman Ghani (December 20, 2012)

In this age of heightened competition, there are many instances of almost brutal contests for customer acquisition, around the world. While New York and London’s shopping districts are prime examples of such an environment, the hospitality industry in the UAE is one big battleground. And not just any, but according to a recent report from … Continue reading Hotels in the UAE: Defining the Brand Through Customer Relationship Management