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News

What’s in the headlines

LATEST

Oman Air Introduces New Multi-Segment Ticket Option for Customers
Sep
08

Oman Air Introduces New Multi-Segment Ticket Option for Customers

Oman Air has introduced a new multi-segment ticket option, called Oman Air Rahal for its customers. The new ticketing option offers Oman Air travellers an impressive discount of up to 30% on multiple Economy or Business Class seats on flights that travel between Muscat and various destinations across the Gulf region including Tehran. GCC destinations … Continue reading Oman Air Introduces New Multi-Segment Ticket Option for Customers

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Oman Air Introduces New Multi-Segment Ticket Option for Customers
Huawei Inaugurates Middle East’s First Dedicated Customer Service Centre
Sep
02

Huawei Inaugurates Middle East’s First Dedicated Customer Service Centre

Huawei has formally inaugurated Middle East’s first dedicated Customer Service Centre in Dubai, UAE in order to offer more convenience to customers. The new flagship store has a prime location since it is located close to the financial centre of the city. The opening of the new centre depicts Huawei’s ongoing efforts to expand services … Continue reading Huawei Inaugurates Middle East’s First Dedicated Customer Service Centre

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Zain Bahrain Introduces New Services to Enhance Customer Experience
Aug
31

Zain Bahrain Introduces New Services to Enhance Customer Experience

Zain Bahrain, a prominent telecom operator in the Kingdom of Bahrain, has introduced a series of new services to significantly enhance customer experience. The innovative telecom company has deployed the most advanced Customer Visit Management system, giving customers swift seamless service with the highest level of care whenever they visit any of the 22 retail … Continue reading Zain Bahrain Introduces New Services to Enhance Customer Experience

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du Offers the Fastest Broadband Download Speed to Domestic Customers in UAE
Aug
31

du Offers the Fastest Broadband Download Speed to Domestic Customers in UAE

du, the fastest growing telecom operator in the UAE, has now offered its domestic customers the fastest broadband download speed of up to 1Gbps. The latest offer from du is valid for du Talk, Watch and Surf subscribers, which will significantly boost customer satisfaction by providing a seamless home entertainment and gaming experience. The Chief … Continue reading du Offers the Fastest Broadband Download Speed to Domestic Customers in UAE

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DEWA to Hold Customer Charter Meetings after Every Quarter
Aug
26

DEWA to Hold Customer Charter Meetings after Every Quarter

Dubai Electricity and Water Authority (DEWA) has decided to hold regular meetings with its customers, stakeholders and partners after every quarter at its service centres. The theme of the gatherings is Customer Charter that aims to achieve customer satisfaction by meeting their requirements, making them more happy, and surpassing their expectations. Customer Charter is an … Continue reading DEWA to Hold Customer Charter Meetings after Every Quarter

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Etihad Airways Introduces New ‘Fare Choices’ to Boost Customer Experience
Aug
21

Etihad Airways Introduces New ‘Fare Choices’ to Boost Customer Experience

Etihad Airways, the national carrier of the United Arab Emirates, is introducing a new fare structure for its customers from September 14 this year that will offer them more choice and convenience when it comes to booking flights. The new ‘Fare Choices’ will offer eight different fare structures to travellers, which will allow them to … Continue reading Etihad Airways Introduces New ‘Fare Choices’ to Boost Customer Experience

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RTA Installs 3D Route Maps at 16 Bus Stations in Dubai to Facilitate Customers
Aug
20

RTA Installs 3D Route Maps at 16 Bus Stations in Dubai to Facilitate Customers

The Roads and Transport Authority (RTA) has revealed that installation of 3D maps at 16 bus stations in Dubai has been completed. The new installation aims to enhance customer experience as 3D maps of public bus routes will help commuters plan their journey more efficiently. The Director of Planning & Business Development at RTA’s Public … Continue reading RTA Installs 3D Route Maps at 16 Bus Stations in Dubai to Facilitate Customers

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Etihad Airways Opens Revamped Lounge for Customers in Abu Dhabi
Aug
11

Etihad Airways Opens Revamped Lounge for Customers in Abu Dhabi

The refurbished First and Business Class Lounge of Etihad Airways at Abu Dhabi Airport’s Terminal 1 is now officially open for customers. The lounge is open 24 hours a day and offers a variety of facilities that will cater to the needs of both leisure and business travellers. The premium lounge has a capacity for … Continue reading Etihad Airways Opens Revamped Lounge for Customers in Abu Dhabi

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Emirates NBD Collaborates with Uber to Bring Exclusive Offer for Customers
Aug
06

Emirates NBD Collaborates with Uber to Bring Exclusive Offer for Customers

Emirates NBD, a leading bank in the United Arab Emirates, has now inked an exclusive deal with Uber to offer its customers more rewards on complimentary rides, credit cards as well as opportunities to win cash refund every hour. Uber is a company that enables riders to effortlessly contact drivers via a smartphone app. The … Continue reading Emirates NBD Collaborates with Uber to Bring Exclusive Offer for Customers

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Etisalat Increases Weekly Data Roaming Allowance for Customers
Aug
05

Etisalat Increases Weekly Data Roaming Allowance for Customers

Etisalat, the leading telecom operator in UAE, has introduced a special summer roaming offer for its prepaid and post-paid customers, which includes the corporate clients. The special summer roaming offer will allow Etisalat customers to enjoy additional data allowance on their weekly roaming package, increasing their data limit from 1GB to 2GB in the same … Continue reading Etisalat Increases Weekly Data Roaming Allowance for Customers

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