Etisalat has once again reaffirmed its position as a technology leader in the telecommunication industry with latest upgrades and expansions. In order to improve customer experience, Etisalat has introduced major enhancements in 4G LTE network, which will provide better indoor coverage to mobile users. Currently, the 4G network provides mobile network coverage to 88 percent … Continue reading Etisalat Announces Network Upgrades and Expansions
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The Roads and Transport Authority (RTA) has introduced a new feature for customers in its latest update of its Smart Parking app, easing registration of vehicle number plates issued in other emirates to pay parking fees in Dubai via mobile phone. The app can be downloaded from Apple’s app store or Google Play for android platform. … Continue reading RTA’s Smart Parking App to Enhance Customer Experience
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Dubai Customs and the Department of Tourism and Commercial Marketing in Dubai (DTCM) signed an agreement to develop tourist facilities at Jumeirah 1, Umm Suqeim 1 and Umm Suqeim 2 harbors through mutual cooperation. According to the agreement DTCM will provide customer service training to Dubai Custom’s staff that will help them run fishermen harbors. … Continue reading DTCM and Dubai Customs to Collaborate for Developing Tourist Attractions
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Warba Bank has launched its new iPhone application for customers which allows them access to all relevant and crucial financial transactions regarding their account with the bank. The app is bilingual, offering support in both, English and Arabic. The new app is part of Warba Bank’s vision to enhance customer satisfaction by offering premium services … Continue reading Warba Bank Launches iPhone App for Customer Convenience
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Etisalat and Accenture in a joint project have introduced the first Digital Index in the United Arab Emirates. The project will facilitate businesses and government organizations to assess their digital footprint and maturity in terms of a ranking system. Subsequently, this would help various organizations improve their ranking to fuel growth. The index aims to … Continue reading Etisalat Unveils Digital Index for Businesses in UAE
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FedEx expands its International First Service which is an urgent delivery service to 31 new origins, which also include UAE, Kuwait and Bahrain in order to enhance customer service delivery. FedEx is enhancing its service delivery by broadening its solution for global customers who are looking to send urgent orders within the next working day. … Continue reading FedEx Broadens Early Delivery Service to More Countries
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Emirates is one of the few airlines in the world to provide Wi-Fi connectivity to its passengers. According to statistics, in the last three years, half a million passengers have enjoyed onboard internet connectivity. As smartphones have gained popularity, it has increased the demand for onboard Wi-Fi services. The airline is investing over US$20 million … Continue reading Emirates Airlines Plans More Wi-Fi Initiatives for Passengers
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Ooredoo unveils ‘Shahry’ and ‘More’ offers After the launch of its recent brand, Ooredoo is focusing on delivering quality customer service by offering innovative offers for both its valuable customers of prepaid and postpaid packages. The Shahry keys promotion has been turned into a permanent offer, which allows subscribers to call over 100 international destinations … Continue reading Ooredoo Offers More Free Minutes to Its Prepaid and Postpaid Customers
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The Customs Department of Ras Al Khaimah has signed an agreement with Emirates Post Group to provide courier services to its domestic and international customers. Dr Mohammed Abdullah Al Mahrazi, Director General of the Department and Mr. Ibrahim Bin Karam, Chief Commercial Officer of Emirates Post Group were present at the signing ceremony in Ras Al Khaimah. … Continue reading Emirates Post Group and RAK Customs Collaborate For Enhanced Courier Services
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Two leading US retail brands plan to setup stores in Abu Dhabi’s Al Maryah Island by 2018. Bloomingdale’s already has a store in Dubai, but for Macy’s, this would be its first venture in the Middle East. Macy’s and Bloomingdale’s are popular US brands specializing in clothing, accessories along with home and beauty products. Gulf … Continue reading Macy’s and Bloomingdale’s to Open in Abu Dhabi by 2018
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