News - Part 10

LATEST

Apr

Dubai Courts Launches 80 New ‘Smart Services’ for Achieving Customer Satisfaction

In a press conference during the three-day Dubai Government Achievements Exhibition, Dubai Courts announced the launch of 80 new smart services which will help in improving customer experience. The services are designed to enable provision of judiciary services with added value to achieve customer satisfaction and welfare of community. The launch of new services reflects … Continue reading Dubai Courts Launches 80 New ‘Smart Services’ for Achieving Customer Satisfaction

Mar

4G Car Wi-Fi Introduced by VIVA for Customers in Bahrain

VIVA’s broadband car Wi-Fi LTE technology being offered to customers with one-year subscription having 60 GB data. VIVA, a leading telecommunication company in collaboration with Y.K. Almoayyed & Sons’ has launched Bahrain’s first high-speed 4G Car-Fi broadband technology. Customers purchasing new cars from the exclusive Nissan and Infinti dealer, Y.K. Almoayyed & Sons’ will be … Continue reading 4G Car Wi-Fi Introduced by VIVA for Customers in Bahrain

Mar

Emirates to Offer WiFi on Flights to Enhance Experience for Customers

Customers will now be able to use WiFi services inflight for free or minimal cost and experience an enhanced service quality. In an attempt to enhance customer service experience Emirates will be offering its customers Wi-Fi connectivity at zero or nominal charges. Customers will be able to enjoy phone service on 75% of its fleet, … Continue reading Emirates to Offer WiFi on Flights to Enhance Experience for Customers

Mar

Qatar National Bank to Adopt New Software for Better Service Experience

Qatar National Bank signed an agreement with NCR Corporation to acquire software for better consumer banking experience. NCR Corporation is one of the leading companies in consumer transaction technologies. The new software will feature NCR Consumer Experience Banking (CxBanking) software – APTRA™ Activate. Adel Al-Malki, General Manager Information Technology at QNB Group said that the … Continue reading Qatar National Bank to Adopt New Software for Better Service Experience

Mar

Issuance of Driving License Via Smart App in UAE to Offer Customer Convenience

In a bid to enhance customer service experience, the Ministry of Interior in UAE has streamlined the procedure for issuing driving license. The newly launched driving license issuance service can be accessed through the Ministry of Interior’s app, UAE MoI. After the applicants have passed their driving tests through the federal traffic and registration system, … Continue reading Issuance of Driving License Via Smart App in UAE to Offer Customer Convenience

Mar

Dalma Mall and ADCB Collaborate to Launch a Customer Loyalty Program

Dalma Mall, a popular shopping destination in Abu Dhabi has recently collaborated with Abu Dhabi Commercial Bank (ADCB) to launch the ADCB Touch Points Program. The new loyalty program will provide Touch Points to ADCB customers for all their commercial activities while making transactions through their bank account, debit card, credit card or any other … Continue reading Dalma Mall and ADCB Collaborate to Launch a Customer Loyalty Program

Mar

‘DubaiCard’, A Prepaid Payment Solution Launched for Customer Convenience

DubaiCard’ will allow customers to shop from their pre-charged cards from both within the UAE and internationally. ‘DubaiCard’ was revealed at the Prepaid Summit: Middle East at Westin Dubai Mina Seyahi in collaboration with Visa as the event sponsor. The latest initiative is a joint project with Atam and Tuxedo Money Solutions onboard. DubaiCard can … Continue reading ‘DubaiCard’, A Prepaid Payment Solution Launched for Customer Convenience

Mar

du Introduces New Business Mobile Plan for SME Customers

du revamps its portfolio to offer business mobile plans starting as low as 50 AED to facilitate its customers. du has established itself as one of the leading telecommunication operator’s in the region. In an attempt to enhance customer service the telecommunication giant revamped its existing portfolio of Small and Medium Enterprise (SMEs) offerings with … Continue reading du Introduces New Business Mobile Plan for SME Customers

Mar

Ooredoo Introduces New Features to Enhance Customers’ Experience

Ooredoo Kuwait launched new services for customers of the postpaid plan, Shamel, to offer better service quality and connectivity. The recently introduced features aim to enhance customer service experience and create a unique selling point for the company. The Shamel portfolio has been made to facilitate the postpaid customers with uninterrupted high speed service. Customers … Continue reading Ooredoo Introduces New Features to Enhance Customers’ Experience

Mar

Standard Chartered Bank, MasterCard and Landmark Group Join to Launch Shukran Credit Cards for Customers

Shukran credit cards will be offering unprecedented discounts and rewards to customers on purchases. Standard Chartered Bank has partnered with MasterCard and Landmark Group to launch two new credit cards for the customers in UAE: Standard Chartered MasterCard Shukran World and Standard Chartered MasterCard Shukran Titanium. The new credit cards will enable cardholders to accumulate … Continue reading Standard Chartered Bank, MasterCard and Landmark Group Join to Launch Shukran Credit Cards for Customers