Author

Introduction of New Visa System For Improving Customer Service

(August 11, 2014)

A new resolution has been introduced by the Ministry of Interior in UAE to provide guidelines about services regulation, issuance of new visa, and fee structure for Naturalization, Residency and Ports Affair Sector. These new measures are aimed towards enhancing level and quality of customer service delivered. A press conference was held by Vice President … Continue reading Introduction of New Visa System For Improving Customer Service

Smartphone Enabled Parking Permits Service Launched by RTA

(August 11, 2014)

As UAE is moving towards the ultimate objective of smart government, a lot of initiatives driven by technology have been introduced. As part of this goal, the Roads and Transport Authority (RTA) has facilitated the elderly and disabled by providing them with the option to renew their parking permits using their smartphones. Needless to say, … Continue reading Smartphone Enabled Parking Permits Service Launched by RTA

Customer Suggestion Campaign Launched By Dubai Land Department

(August 8, 2014)

A new customer suggestion campaign has been launched by Dubai Land Department to ensure that the quality of services it offers to customers is enhanced. By introducing this campaign the authority wants to get a better understanding of the customer’s viewpoint about services being offered. The feedback collected will be used to upgrade the performance … Continue reading Customer Suggestion Campaign Launched By Dubai Land Department

30 New Smart Services to be Launched by GDRFA-Dubai

(August 8, 2014)

A package of 30 new smart services will be launched by GDRFA (The General Directorate of Residency and Foreign Affairs) Dubai. The first phase of smart services has already been completed by the launch of 28 services. The unveiling of 30 new smart services marks the second phase which will further add to the convenience … Continue reading 30 New Smart Services to be Launched by GDRFA-Dubai

First Ever Offline Business Directory Launched for Smartphones in UAE

(August 7, 2014)

A new app has been launched for smartphones with a business directory available to smartphone users’ offline. The app has been launched by Offline Mobile Business Directory LLC (OMBD). The app supports various mobile operating systems in use including Android, iOS, Windows Phone 8 and Blackberry. The app is available for free. The app provides … Continue reading First Ever Offline Business Directory Launched for Smartphones in UAE