The renowned international logistics firm, DHL Express has opened another retail service point for its customers in Qatar. The brand new service point is located in one of Doha’s leading shopping centres, the City Centre Mall. The latest retail point will enable DHL to further boost customer experience by offering them easy accessibility to first-rate … Continue reading DHL Opens Another Service Point in Qatar for Customers
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In order to further enhance the travelling experience of frequent flyers, Oman Air has launched the all new Sindbad mobile app. The latest mobile app will be available on both Android and IOS platforms. According to Oman Air, the new Sindbad app comes packed with numerous useful features that will enable Oman Air’s customers to … Continue reading Oman Air Unveils New App for Enhancing Experience of Frequent Flyers
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Abu Dhabi Ports has opened a brand new Customer Service Centre at the famous commercial deep-water harbour, Zayed Port. The new service centre will enable Abu Dhabi Ports to further enhance its wide-ranging services by catering to different needs of the ever increasing customer base. A highly trained team of service professionals is delegated at … Continue reading Abu Dhabi Ports Opens New Customer Service Centre at Zayed Port
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Emirates Airline has now introduced the all new customized transfer shuttles on the route between Dubai International Airport to and from Al Ain and Abu Dhabi. The brand new coaches are painted in the classic Emirates A380 livery. The introduction of the new coaches will significantly enhance customers’ travelling experience since the award-winning sleek coaches … Continue reading Emirates to Enhance Customers’ Travelling Experience with New Airport Shuttle Coaches
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UAE’s leading telecom operator, Etisalat and National Bank of Abu Dhabi (NBAD), have joined hands to introduce the first-of-its-kind Mobile Cashier service across the country. The mobile POS solution for business customers will enable them to proficiently accept payments through prepaid, credit or debit cards and handle cash transactions via their mobile phones. This will … Continue reading Etisalat and NBAD Join Hands to Deliver Mobile Cashier Service for Business Customers in UAE
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The Roads and Transport Authority (RTA) has announced that it has added new features to the Salik smart app. As a result, now motorists can not only use the smart app to view vehicle registration and receive announcements, but also submit objections to offences and top-up their Salik accounts. The new update will also enable … Continue reading RTA Introduces New Features in Salik App to Enhance Customer Experience
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Dedicated to providing the best banking experience to its customers, BankDhofar has taken another step forward in this direction. The bank has now embraced the CBO-OmanNET EMV programme. The new programme will enable BankDhofar to manage chip card transactions, both as an acquirer and issuer, in regards to ATMs and points of sales (POS). The … Continue reading New Debit Cards Launched by BankDhofar to Offer Customers Enhanced Security
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Mashreq Bank has reaffirmed its commitment to show continuous support to SMEs by officially opening its first dedicated Business Banking Centre in Dubai. The centre has a central location in the business hub of Dubai in Muraqqabat, Deira. The facility is precisely developed to offer SMEs comprehensive services under one roof through the most experienced … Continue reading Mashreq Opens First Business Banking Centre for Customers in Dubai
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Zain KSA announced that it has launched the world’s first commercial LTE-Advanced (LTE-A) Carrier Aggregation network in Saudi Arabia, in collaboration with Chinese ICT solutions provider, Huawei. According to Zain, the new network is rolled out in two varying frequency bands, Band 1 and Band 3, which will double its capacity and enhance customer broadband … Continue reading Zain KSA and Huawei Collaborate to Launch LTE Advanced Network to Enhance Customer Experience
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The new time schedule will be followed across all centres. The Emirates Identity Authority announced the new timings for Ramadan for its headquarters and customer service centres across the region. Work timings will start between 9 am to 10 am and will end between 2 pm and 3 pm for the Head office in Abu … Continue reading Emirates Identity Authority Announces Ramadan Timings for Customer Service Centres
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