Completion of roadwork has improved traffic management as well as commuter convenience. The Roads and Transport Authority (RTA) has completed work at the intersection between the Rabat Street and Marrakesh Street near Dubai International Airport. The improvement in the road structure has led to better traffic management due to increase in road capacity. The crossing … Continue reading Better Road Infrastructure for Dubai Airport and Festival City
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Consumers encouraged to buy safe and top quality cosmetics for better health. The Public Health Services Department at Dubai Municipality has introduced their campaign called, ‘Together for effective control and safer cosmetics’ in direction with the 8th beauty world exhibition which recently took place in Dubai. Dr. Naseem Mohammed Rafee, Head of Consumer Products Safety … Continue reading Dubai Municipality Begins Campaign for Quality Beauty Products
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The first wearable banking app has been unveiled by Saudi Investment Bank. The app is built to help customers locate nearest ATM and branches using Google Glass. In-depth information includes distance from the branch, directions and contact phone number. Google Map has also been integrated into this app built for Google Glass, helping customers easily … Continue reading Wearable Banking App Unveiled by Saudi Investment Bank
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International Bank of Qatar (IBQ) has been awarded Best Customer Service Award for the fifth year at the annual Banker Middle East Industry Awards 2014 event organized in Dubai Emirates Towers. The award recognizes IBQ’s efforts to introduce new technologies, offer value added products, human capital and raising customer service standards to a higher level … Continue reading International Bank of Qatar Wins Best Customer Service Award
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The Department of Transportation (Dot) in Abu Dhabi has recently published a tender inviting companies for constructing and upgrading 300 bus stops in Abu Dhabi city and suburbs. The goal of the modification is to reduce time spent by commuters in reaching from one bus stop to another. More bus stops will also be built … Continue reading More Bus Stops in Abu Dhabi Soon
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The implementation of Mobile Wallet was formally launched by UAE Banks Federation on Wednesday. The payment solution, originally unveiled earlier this year, has been developed by nine special committee members belonging to various banks. In extension of Dubai Government’s Smart Initiative, 90 services have been identified which will require digital payment solutions. The interface built … Continue reading UAE Banks Federation Launches Mobile Wallet
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The Emirates Identity Authority has received the Arab Excellence Awards Academy’s “Excellence Shield” for the E-transactions category. The award was accepted by Nasser Al Mazrouei, Executive Director of Service Centers Operations, at the Award Ceremony on Tuesday. The Emirates Identity Authority’s attempt at improving their service quality and transformation towards M-government in the UAE has … Continue reading Emirates Identity Authority Wins Award for E-Transaction Services
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CustomerService.ae will be participating in GITEX Technology week being held from 12-16 October this year at the Dubai World Trade Centre. The event is expected to attract more than 142,000 ICT professionals from over 150 countries. GITEX (Gulf Information Technology Exhibition) is an event held annually, where companies showcase new computing and electronic technologies. A … Continue reading CustomerService.ae to Participate in GITEX 2014
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Airport Council International has awarded Abu Dhabi International Airport for their quality service and customer satisfaction ratings. Abu Dhabi International Airport was awarded with the superior title of “Best Airport for the Middle East Region” by the Airports Council International (ACI) at the event in Seoul, South Korea. The award was based on the airports … Continue reading Abu Dhabi International Airport Given “Best Airport in the Middle East” Award
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An official notice has been issued by Real Estate Regulatory Agency (RERA) of the Dubai Land Department to real estate offices not to engage in direct telemarketing campaigns. The announcement was made in response to rising number of complaints submitted by the customers to the government body that they were continuously being persuaded by unsolicited … Continue reading RERA Warns Brokers Against Cold Calling Customers
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