Oman Air has increased the level of customer convenience it offers, by letting customers make online bookings on their website and improving quality of check-in services delivered to customers.
The new website gives more choice by letting customers browse through various options of fares, and select cabins as per their needs and budgets. Giving customers the choice to view fares helps them make better choices. Customers can also reserve their seats in advance while booking their tickets.
Oman Air has designed a web check-in service to facilitate passengers. Customers can check online, and get their booking information from the website. Customers who check in online, have been given the facility of bag-drop at the counters in Muscat Airport, so customers can book before coming to the airport if they like.
Oman Air’s network allows online booking for 43 destinations across Europe, Middle East, Asia and East Africa.
The redesign of the website has been made keeping customer convenience and satisfaction in mind, by offering faster and more efficient booking etc. services online. The design also enhances user experience and makes navigation more seamless. Oman Air’s dedication to improving customer experience and delivering quality customer service, has recently earned them awards for service excellence.
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