Rabail Abbas (December 13, 2013)
Latest appointment methods have been introduced that include both SMS and telephonic contact. An appointment can be booked by typing “book” and sending it to 99825454 or by simply calling at 24529111. Not only customers can reduce waiting time by leaving the automobiles at their convenience, but they are also informed about collecting their vehicle right when the service is finished with. Besides website and email appointment systems are also available at nissanoman [dot] com and appointment [at] suhailbahwanautogroup [dot] com respectively.
Moreover, knowing that customers need services beyond the limited number of hours, Nissan Oman has now extended its service time, where the service schedule in Athaiba is 6:30 am to 11:00 pm from Sunday to Wednesday, and is also available now on Saturdays from 8:00 am till 7.30 pm.
Legitimately keeping its word of “Customer First”, Nissan has never failed its customers when it comes to service and is still going strong on the path of providing world-class customer service facilities along with having proficient manpower. According to a senior SBA Official “Customer satisfaction is what the Nissan brand is noted for globally and we will not relent in providing that unequalled service. The extended time is a Nissan brand initiative that we want all our customers in the local market to take advantage of and will be extending to our entire major service centres”. SBA largely supports Nissan’s growth in the Sultanate, where there is a particular focus on customer satisfaction and outstanding after-sales services.
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