Under the Dubai Smart Government Initiative, Dubai Customs has integrated mPay. This step will immensely benefit the entire business sector of the UAE as transactions will be completed through smart phones.

Director General of Dubai Smart Government (DSG) H.E. Ahmed Bin Humaidan stressed on the importance of smart payment option via mobile for business users adding “More individual and corporate customers are adopting mPay for completing their government transactions which confirm their increasing confidence in the efficiency and security of these channels, following our efforts to enhance security and provide multiple option payment options.”

Several of Dubai’s entities including Dubai Police, RTA, Dubai Cares, DEWA, and Etisalat have already joined mPay.

H.E. Ahmed Mahboob Musabih, Director General of Dubai Customs (DC) expressed, “Last October, Dubai Customs transformed from an eGovernment into a full-fledged smart government offering our services on smart devices 24/7, in fulfillment of the goals set by HH Sheikh Mohammed Bin Rashid Al Maktoum. Now, customers can settle the fees of their transactions through their smartphones too, saving a lot of time, effort and cost.”

mPay is surely need of the hour. In order to facilitate both individual and business users, mPay is a step in the right direction for a brighter mobile enabled customer service experience offered to the UAE market.

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