ATDD introduced its Customer Charter on day two of the Arabian Travel Market 2014. The goal of the ATDD customer charter is to enhance a customer’s knowledge and provide him or her with information about the services being offered, as well as to stay connected with stakeholders and cater to their problems and concerns.
The charter aims to include stakeholders into making resolutions and giving ideas for the tourism industry, by giving feedback on how to handle and delegate decisions for the tourism sector, to improve its performance and delivery.
Alia Al Humrani, ATDD Customer Relations Executive and the Customer Charter project coordinator, said, “The Charter represents an organizational policy that sets the standards related to customer service. It is also known as a code of practice which improves access to an organization’s service and promotes quality.”
Dubai, UAE, 15th April 2022: Dubai will play host to healthcare innovation leaders at the inaugural EMERGE GHI event, to be held at the Conrad Dubai on May 24th and 25th. The event connects the most innovative ideas in healthcare with...
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Dubai, U.A.E. - Careem, the leading application based car booking service has become the first in the Middle East region to make use of Twitter Customer Feedback Tool to improve the experience offered to customers. With Twitter Customer Feedback, people...
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For the first time in Dubai, Abu Dhabi Islamic Bank (ADIB) one of the leading banks in UAE has partnered with NCR Corporation, a leading company in omni-channel solutions to provide voice-activation technology on its ATM machines across UAE. This...
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