Employ these Do’s and Don’ts of customer service and achieve outstanding customer satisfaction.
Learning is so much more than just memorizing facts and figures; it is the continuous process of converting information into actionable skills and a solid knowledge base. There are many different forms of knowledge and learning methodologies. Experiential knowledge is...Read More
In today’s knowledge-based world, an employee’s skillset can be pivotal to an organisations’ long-term success. A skilled workforce not only helps an organisation in generating revenue but also provides them with a competitive edge. An efficient workforce is the result...Read More
Authors:- Mariam Shoaib & Hira Sarfaraz. An ice-breaker here and a guided walk-through of best practices there - there is a real risk of corporate training sessions becoming predictable and unproductive. While the management may be comfortable investing in familiar...Read More