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Al-Hilal Bank Has Installed Award Winning Finacle E-Banking Solution

(June 3, 2014)

Corporate Customers of Al-Hilal bank will now be able to enjoy convenient and efficient online banking services. Al-Hilal Bank in UAE has publicized its achievement of adopting the efficient Finacle corporate e-banking solution, from Infosys. The solution will equip Al-Hilal to deliver its customers with complete internet banking services in a more smooth and secure … Continue reading Al-Hilal Bank Has Installed Award Winning Finacle E-Banking Solution

Dubai Customs, Jebel Ali Customer Service Centre to increase timings

(June 2, 2014)

Customers of Dubai Customs will now have access to service centers for longer durations during the day The customer service center of Dubai Customs in Jebel Ali will now be open for longer hours for the assistance of customers. The center will remain open from 7:30 am to 4pm Sundays to Thursdays as well as … Continue reading Dubai Customs, Jebel Ali Customer Service Centre to increase timings

Best Practices Exhibited by Empower in First Customer Workshop

(June 2, 2014)

Empower, a leading district cooling service provider, recently organized a customer workshop in Dubai unveiling benchmarks, industry trends and operational features for the cooling sector. The main purpose of organizing this workshop was to improve quality and level of interaction between Empower and its customers living in Jumeirah Lake Towers (JLT), Palm Jumeirah, Ibn Battuta … Continue reading Best Practices Exhibited by Empower in First Customer Workshop

Emotional Intelligence: The Secret To Loyal Customers

(June 2, 2014)

Emotional intelligence has received a lot of attention for its impact on managing relationships, leadership as well as improving interpersonal skills. The more important use of Emotional intelligence for businesses is to utilize it for the satisfaction and smooth experience of the customers. Emotional Intelligence (EQ) gained much popularity after the publication of Goleman’s book … Continue reading Emotional Intelligence: The Secret To Loyal Customers

Fuel Management System in Dubai to Reduce Customer Effort

(May 30, 2014)

Electronic chip on fuel tank to help users track fuel type, date, time and price through the system. The Vehicle Identification Pass (Vip) service was introduced in March 2014 by the Emirates National Oil Company (ENOC) and Emirates Petroleum Product Company (EPPCO) for the convenience of the customers. Burhan Al Hashemi, Managing Director of ENOC … Continue reading Fuel Management System in Dubai to Reduce Customer Effort