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Disabled Customers to Get Parking Permits at RTA JBR’s Customer Service Center

(July 3, 2014)

Customers with special needs will be offered parking permits as per their requirements and needs. The Roads and Transport Authority (RTA) has given parking permits for customers with special needs and for the elderly as well, at the Customers Service Center in Al Furjan Complex, Jumeirah Beach Residence (JBR). The Customer Service Center has been … Continue reading Disabled Customers to Get Parking Permits at RTA JBR’s Customer Service Center

Formulating Customer Service Strategies Based on Consumer Behavior

(July 2, 2014)

Understanding Consumer Behavior: In earlier times, the focus of a business would merely be on product quality, good delivery time and smart pricing to ensure that it would manage to attract a large customer base. As companies expanded, there became a strong need to understand the wide-ranging behavior of consumers to better ascertain how to … Continue reading Formulating Customer Service Strategies Based on Consumer Behavior

Customer Category List Updated by Dubai Municipality

(July 2, 2014)

Dubai Municipality wants to improve its relations with customers and in order to do that, it is updating the customer category list. The announcement was made by Director of Customer Relations for Dubai Municipality Mr. Khalid Mohammed Badri. Dubai Municipality compiled first categorization list in 2010 and ever since then, the body has been continuously … Continue reading Customer Category List Updated by Dubai Municipality

RTA Launches Unlimited Day Pass for Water Bus Travel

(July 1, 2014)

Roads and Transport Authority (RTA) has launched an unlimited day pass for water bus service in the Dubai Marina area. The one day ticket will cost AED 25 and customers will be able to access the water bus and travel as much as they want on both sides of the Marina area. Currently there are … Continue reading RTA Launches Unlimited Day Pass for Water Bus Travel

A Guide to Customer Service at Shopping Malls

(July 1, 2014)

With the abundance of malls and shopping centers to choose from, it has become harder for businesses to create a competitive edge in the market. Customers have become smarter about what they demand, giving as much priority to service as to product range or options available at an outlet. In order to make sure the … Continue reading A Guide to Customer Service at Shopping Malls