Author

Students Testing RTA Apps Before Launch

(July 18, 2014)

Many university students in the United Arab Emirates have started testing apps being launched by the Roads and Transport Authority. Chief Executive Officer of RTA’s Licensing Agency, Mr. Ahmed Hashim Bahrozyan said that the tests will be carried out for three weeks. University students will test the apps and give their recommendations and feedback. The … Continue reading Students Testing RTA Apps Before Launch

Emirates ID App Launched For Customers With Special Needs

(July 18, 2014)

A new app has been launched by the Emirates Identity Authority (EIDA) on Facebook for people having special needs. The app aims to provide service to people with visual difficulties and hearing disabilities. The app will rely on sign languages and braille. EIDA app will facilitate customers with special needs on making enquiries, lodging complaints … Continue reading Emirates ID App Launched For Customers With Special Needs

Oman Air Awarded Best Airline Staff Service in Middle East

(July 17, 2014)

Oman Air has been given the Best Airline Staff Service Award for the Middle East region at the 2014 World Airline Awards at a ceremony held in England. The airline was also recognized as second in the category of Best Catering Business Class and placed third for Best Airline Seat Business Class. The airline was … Continue reading Oman Air Awarded Best Airline Staff Service in Middle East

Visit City Center Mirdif to Learn About Customer Rights and Fair Trade

(July 17, 2014)

Customers can visit the city center Mirdif mall in Dubai to gain awareness about counterfeit products and read brochures on how to do smarter purchasing. The City Centre Midrif is collaborating with the Department of Economic Development to encourage fair standards for trading. Consumer Rights Majlis will be held at the mall till the 23rd … Continue reading Visit City Center Mirdif to Learn About Customer Rights and Fair Trade

Tips on Using Mobile Technology for Improving Customer Experience

(July 16, 2014)

Mobile Technology is exactly what the name suggests – Portable technology that can be carried around, which can help the user perform multiple tasks. As mobile technology penetrates into the lives of ordinary people, more and more consumers are willing to shop online and conduct other e-commerce activities. According to a report published by the … Continue reading Tips on Using Mobile Technology for Improving Customer Experience