As UAE is moving towards the ultimate objective of smart government, a lot of initiatives driven by technology have been introduced. As part of this goal, the Roads and Transport Authority (RTA) has facilitated the elderly and disabled by providing them with the option to renew their parking permits using their smartphones. Needless to say, … Continue reading Smartphone Enabled Parking Permits Service Launched by RTA
Usman Ghani (August 11, 2014)
Mr. Rajesh Soni is the Managing Partner for Blue Chip Real Estate Broker, LLC, a company based in Dubai, UAE. In this interview, he talks about the growth in the real estate market of UAE, and how his company is serving its customers in the most unique ways, with the utmost emphasis on providing quality service.
A new customer suggestion campaign has been launched by Dubai Land Department to ensure that the quality of services it offers to customers is enhanced. By introducing this campaign the authority wants to get a better understanding of the customer’s viewpoint about services being offered. The feedback collected will be used to upgrade the performance … Continue reading Customer Suggestion Campaign Launched By Dubai Land Department
A package of 30 new smart services will be launched by GDRFA (The General Directorate of Residency and Foreign Affairs) Dubai. The first phase of smart services has already been completed by the launch of 28 services. The unveiling of 30 new smart services marks the second phase which will further add to the convenience … Continue reading 30 New Smart Services to be Launched by GDRFA-Dubai
Customer service standards will be maintained through the Service Specifications Manual offered by RTA. The Roads and Transport Authority (RTA) has begun work on standardizing service, by implementation of the services specifications manual, and ensuring service quality is maintained through all delivery channels. RTA aims on improving service delivery and raising customer satisfaction by ensuring … Continue reading RTA to Implement Service Specifications Manual for Enhanced Customer Service
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