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Bahrain International Airport Launches Passenger Driven Initiative

(September 11, 2014)

The Bahrain Airport Company, in order to improve and provide better customer service and enhanced passenger travel experience, has introduced a new initiative at the Bahrain International Airport through which it would be able to accurately measure levels of customer satisfaction achieved. Bahrain Airport Company has introduced the “Happy or Not” kiosks at arrival and … Continue reading Bahrain International Airport Launches Passenger Driven Initiative

New Office Opened by Tadweer for Better Customer Services

(September 11, 2014)

A new facility has been inaugurated by His Excellency Eissa Saif Al Qubaisi, General Manager of Center of Waste Management – Abu Dhabi (Tadweer) for licensing department, tariffs and customer services. The current office is located within the premises of Tadweer’s headquarters at Delma Street. The opening of this new office shows the authority’s dedication … Continue reading New Office Opened by Tadweer for Better Customer Services

Mega Theme Parks Being Planned in Dubai

(September 9, 2014)

Foundation has been laid for three new theme parks in Dubai. The first park has been particularly designed for younger generation of children aged between 2 and 12, which will be the Legoland Park. The second park is inspired by the Indian Film Industry Bollywood, making up for first phase of the project. The third … Continue reading Mega Theme Parks Being Planned in Dubai

Etihad Introduces Its Arrival Lounge in Abu Dhabi

(September 9, 2014)

The special lounge for Etihad’s First class and Business class customers to provide an outclass experience for passengers. Etihad Airways, has introduced a premium arrival lounge at the Abu Dhabi International Airport for its First and Business Class passengers. The Etihad Lounge will be the first lounge to be operated by the airline itself and … Continue reading Etihad Introduces Its Arrival Lounge in Abu Dhabi

DEWA Launches Kiosks for Customer Service

(September 9, 2014)

Dubai Electricity and Water Authority (DEWA) has launched the ‘Ashal’ smart kiosk service. The idea is to provide customers with various kiosks where visitors will be able to learn more about DEWA’s smart app and smart services. The newly launched service is an extension of the Smart Dubai Initiative launched by His Highness Sheikh Mohammed … Continue reading DEWA Launches Kiosks for Customer Service