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Call Centre Summit Middle East

(October 2, 2014)

Learn directly from Middle East’s top players such as du, Etihad, RTA, AXA, Emirates NBD, DEWA, VIVA Bahrain and more about their transformational call centre strategies at the Call Centre Middle East Summit from 7th to 10th December 2014 in Dubai. Don’t miss out on this opportunity to join the only peer-led regional platform to … Continue reading Call Centre Summit Middle East

RTA Announces Transport Timings for Eid Holidays in Dubai

(October 2, 2014)

RTA changes public transport timings to offer a convenient travelling experience for customers during Eid Holidays. Public transport services for the Eid Al Adha holidays beginning from Friday have been increased, while the Roads and Transport Authority (RTA) has made special arrangements for traffic around areas which are popular with holidaymakers. With Eid holidays starting, … Continue reading RTA Announces Transport Timings for Eid Holidays in Dubai

Etihad Airways to use Amadeus Airline Ancillary Services

(October 1, 2014)

The contract between the companies allows Amadeus travel agents to pre-reserve extra legroom seats for the customers of Etihad Airlines. Amadeus, a technology partner for the global travel industry has publicized, that Etihad Airways of United Arab Emirates will be the first airline from the region to use Amadeus Airline Ancillary Services (AAAS), which will … Continue reading Etihad Airways to use Amadeus Airline Ancillary Services

Self Service Money Transfer Kiosks Launched By Western Union

(October 1, 2014)

Western Union has installed 580 self-service kiosks which would be available to customers in UAE 24/7. Customers will now be able to send money to family and friends anywhere in the world as well as pay their bills using these kiosks. Western Union is one of the global leaders for transferring money across the world. … Continue reading Self Service Money Transfer Kiosks Launched By Western Union

iOS 8 Upgrades Result in High Traffic on Du Network

(October 1, 2014)

Du worked in advance with its team to ensure upgrades for the iOS 8 are smooth and error free for customers. Du has announced that the Apple traffic on their network has soared to record high, with du’s efforts in providing a seamless upgrade experience to iOS for the customers of Apple. Since the release … Continue reading iOS 8 Upgrades Result in High Traffic on Du Network