News Stories

Abu Dhabi Islamic Bank Logo

ADIB Introduces Voice-Activated ATM Services for Visually Impaired Customers

(8 months ago)

For the first time in Dubai, Abu Dhabi Islamic Bank (ADIB) one of the leading banks in UAE has partnered with NCR Corporation, a leading company in omni-channel solutions to provide voice-activation t ...Read Full Story

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DED Launches ‘Drive-through’ Service to Enhance Customer Experience

(9 months ago)

The Department of Economic Development (DED) has launched a drive-through service at TAAJEEL Centre for business registrations and licensing in government departments to ensure ...Read Full Story

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Taajeel Inaugurates its First Customer Happiness Centre

(11 months ago)

Taajeel has launched its first happiness centre, located opposite Deira City Centre Metro Station on Monday, 15th August with the core aim of becoming the first platform for making customer ...Read Full Story

RTA Logo

RTA Adds More Self-Service Machines to Improve Customer Satisfaction

(1 year ago)

The Roads and Transport Authority (RTA) has added more self-service machines in Dubai for customer convenience bringing the total to 17 machines. These machines have been installed in different areas ...Read Full Story

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BankDhofar Opens a New Branch to Train Staff on Customer Service

(1 year ago)

BankDhofar, a leading bank in Oman has inaugurated a special mock branch to train staff to offer better banking e ...Read Full Story

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Mashreq Offers Customers Account Opening Facility via Mobile

(1 year ago)

The E-Account will eliminate long waiting time and queues for customers who wish to open an account. The new E-Account has been launched by Mashreq to offer customers in UAE a convenient online ban ...Read Full Story

Express Bus in Abu Dhabi

New ‘Express Bus’ Service Launched in Abu Dhabi for Commuters

(1 year ago)

The buses will make an average of 72 daily trips every 30 minutes to facilitate customers. New “Express Bus” services have been launched by Abu Dhabi's Department of Municipal Affairs and Trans ...Read Full Story

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Dubai Health Authority Call Centre Now Offers 24/7 Service

(1 year ago)

The multilingual operators are fluent in five languages and have been trained to answer different customer queries. The Dubai Health Authority’s call centre (800 342) is now offering aroun ...Read Full Story

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Customers Invited to Register for ADNOC Wallet Online

(1 year ago)

ADNOC Distribution will offer complimentary Smart Tags to the first 5,000 customers who choose to benefit from the service and apply for an ADNOC Wallet account. The new initiative will enab ...Read Full Story