News Stories

Careem & Twitter

Careem Implements Twitter Customer Feedback Tool to Enhance Experience

(1 year ago)

Dubai, U.A.E. - Careem, the leading app based car booking service has become the first in the Middle East region to make use of Twitter Customer Feedback Tool to improve ...Read Full Story

Abu Dhabi Islamic Bank Logo

ADIB Introduces Voice-Activated ATM Services for Visually Impaired Customers

(2 years ago)

For the first time in Dubai, Abu Dhabi Islamic Bank (ADIB) one of the leading banks in UAE has partnered with NCR Corporation, a leading company in omni-channel solutions to provide voice-activation t ...Read Full Story

Department of Economic Development Logo

DED Launches ‘Drive-through’ Service to Enhance Customer Experience

(2 years ago)

The Department of Economic Development (DED) has launched a drive-through service at TAAJEEL Centre for business registrations and licensing in government departments to ensure ...Read Full Story

Taajeel Logo

Taajeel Inaugurates its First Customer Happiness Centre

(3 years ago)

Taajeel has launched its first happiness centre, located opposite Deira City Centre Metro Station on Monday, 15th August with the core aim of becoming the first platform for making customer ...Read Full Story

RTA Logo

RTA Adds More Self-Service Machines to Improve Customer Satisfaction

(3 years ago)

The Roads and Transport Authority (RTA) has added more self-service machines in Dubai for customer convenience bringing the total to 17 machines. These machines have been installed in different areas ...Read Full Story

Bank Dhofar Logo

BankDhofar Opens a New Branch to Train Staff on Customer Service

(3 years ago)

BankDhofar, a leading bank in Oman has inaugurated a special mock branch to train staff to offer better banking e ...Read Full Story

Mashreq Bank Logo

Mashreq Offers Customers Account Opening Facility via Mobile

(3 years ago)

The E-Account will eliminate long waiting time and queues for customers who wish to open an account. The new E-Account has been launched by Mashreq to offer customers in UAE a convenient online ban ...Read Full Story

Express Bus in Abu Dhabi

New ‘Express Bus’ Service Launched in Abu Dhabi for Commuters

(3 years ago)

The buses will make an average of 72 daily trips every 30 minutes to facilitate customers. New “Express Bus” services have been launched by Abu Dhabi's Department of Municipal Affairs and Trans ...Read Full Story

Dubai Health Authority Logo

Dubai Health Authority Call Centre Now Offers 24/7 Service

(3 years ago)

The multilingual operators are fluent in five languages and have been trained to answer different customer queries. The Dubai Health Authority’s call centre (800 342) is now offering aroun ...Read Full Story

We use cookies to personalize your experience on our website. By continuing on our website you accept our use of cookies. You can read our privacy policy here.

Human Skills 2020

Attend a one-day workshop to learn skills for the future workplace! Limited seats left!
Secure Your Spot Now