Abu Dhabi International Airport Adds New “Passenger Screening Facility”
5 years ago by

Customer Service at Abu Dhabi Airport

Image Credit: http://loungeindex.com/

Abu Dhabi International Airport has opened a new transfer passenger screening facility at Terminal 3. This new facility is the authority’s continued commitment to the Capacity Enhancement Program (CEP).

The program was first launched back in 2010. The airport has a target to increase its passenger handling capacity from 16 million passengers to 18 million per year. The new facility will add 16 new X-Ray machines, successfully removing unnecessary bottlenecks which delay passenger processing.

COO Abu Dhabi International Airport, Mr. Ahmad Al Haddabi, talked about the importance of this new facility, saying, “The Capacity Enhancement Program at our existing Terminals 1 and 3 is progressing well and cements our commitment to offering our passengers a world class travelling experience while construction of the new Midfield Terminal Complex continues at a rapid rate. Last year we witnessed record growth figures for the airport, with more than 16.5 million passengers using our facilities, demonstrating the need for this Program to be delivered as quickly as possible in the interim.”

He further added, “The state-of-the-art X-ray machines will have a tangible effect on our transfer passengers, allowing them to spend more time enjoying our expanded and upgraded duty free outlets. The recent Skytrax Award we won for Abu Dhabi International Airport, as voted by our passengers, further motivates us to put customer service and passenger experience at the top of our list.”

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