Customers in the Dubai shopping malls can now use self-service kiosks to access and process vehicle and transport transactions.

This will be a quick service for the customers who, while browsing through the malls or waiting for someone, can quickly use the kiosk and sort out vehicle and transport related issues such as inquiring about their licenses, renewing it or even replacing a lost or damaged license or registration card. The machines will be able to process all the above for the customer, giving him or her the convenience of an effortless and quick service experience at the spot.

The Roads and Transport Authority (RTA) has introduced the concept of providing self-service for customers at their own centers prior to launching them at shopping malls. They plan to install them at customer service centers at Deira, Umm Al Ramool and Al Barsha, as well as Al Tawar Registration Centre, Union Station and the Dubai Airport.