Target 2020: Your mobile phone is all that you will need to access services.

Now Emirati citizens will be able to sit in the comfort of their living room to access and process services offered by most government agencies and private institutions. Citizens would have an instant access to the public and private information and services, and they would be able to place their requests directly from their mobile phones wherever they are.

‘Multiple initiatives are being launched simultaneously to enable UAE to achieve the target of becoming one of the first countries in the world to integrate all major public and private services on the mobile platform’, stated by Hamad Obaid Al Mansoori, Head of m-Government Committee.

UAE customers are already enjoying the provision of smart services like driverless Metro, drive-through toll gates, automated passport controls, smart gate systems at airports, high speed internet in public places, and ‘live’ services and information. The forthcoming technology would further empower citizens to handle their business operations via mobile apps.