Dubai Smart Government Department in an announcement revealed that Dubai Police has also joined the MyID service, which allows customers a single sign-on to interact with all Dubai government services through smartphones or other devices using the internet. This will add to the convenience of people in UAE and improve the customer experience as users can now also access police services through MyID from anywhere using their smartphone or personal computer.

Customers can register for MyID on the official Dubai Government website to access government services through a single account. In regards to police services, users will be able to pay traffic fines, report a crime, report a traffic violation or accident, apply for clearance certificate, inquire about status of roads and apply for good conduct certificate. The technical support for this project will be provided by Emirates Identity Authority (EIDA).

H.E. Ahmad Bin Humaidan, Director General of Dubai Smart Government, said that his organization is working tirelessly to provide infrastructure and shared services to all participating entities, which will help with the full transformation of Dubai into the smartest city in the world. He highlighted the work that is being done in this direction to ensure customer convenience which includes installation of 18 electronic kiosks for registration all over Dubai including some shopping malls.

The official website of Dubai government allows users to register for MyID and benefit from various features of unified login to all electronic and smart services provided by government entities. The website also enables users to make smooth transitions from one entity to another. In the last few months, subscription to the service have grown tremendously as more than 38,000 have signed up to access hundreds of services currently being provided by the 10 government entities, including Dubai Department of Economic Development (DED), Dubai Electricity and Water Authority (DEWA), Roads and Transport Authority (RTA), Dubai Municipality, General Directorate of Residency and Foreigners Affairs-Dubai, Dubai Public Prosecution, Dubai Health Authority (DHA), Mohammed Bin Rashid Housing Establishment, Dubai Police and DSG.

MyID service has also been recently updated with some additional features, which will help users save time and offer convenience. Customers no longer need to visit EIDA offices for configuration, which means they can re-set the Emirates ID’s PIN through the service’s touchscreen. User guide and additional data have also been added to the MyID website, with a new and improved look to make the entire process simpler and easier for customers.