Mariam Shoaib (April 21, 2020)
It is safe to say that the current on-going health crisis is posing unprecedented challenges for businesses everywhere. While entrepreneurs must ensure that their businesses keep operating through lockdowns, quarantines, and altered delivery schedules, there is now an additional responsibility to be taken care of. In these difficult times, business owners need to touch base community members, beyond the confines of their day-to-day ‘shop talk’.
As a manager, you may already be anticipating how to navigate the office after the government-ordered lockdown ends. Here are a few best practices that you and your team members can adopt to stay safe and productive during the workday:
If you find yourself in a leadership position, now is the time to make an effort to get closer to other team members.
The pandemic and the subsequent lockdown has highlighted where assistance is desperately needed in our respective communities. There is no cookie-cutter solution. While one neighbourhood may benefit from hygienic food deliveries for senior citizens, in other neighbourhoods, free-of-cost training sessions for fresh graduates could be welcome. These training sessions can help the prospective job-seekers on how to communicate better , how to write a resume as well as how to prepare for a job interview. As a manager, you can pool ideas from your team and collectively figure out ways to assist the most vulnerable members of the community.
Like the old saying reminds us, ‘when the going gets tough, the tough get going!’ Now, more than ever, organisations have the chance to reach out to their immediate community and make a difference.
Mariam Shoaib trains senior management and their employees in achieving crystal-clear communication and maintaining optimum synergy between various teams in an organizational setting. Using a combination of experiential training games, role-playing, as well as team-building exercises, Mariam aims to bridge the gap between the organization’s team members and the external customers. In addition, she works with her team to design and produce bespoke tutorials that can elevate the skillsets of all those in a customer-facing role.
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