ABOUT THE WORKSHOP

What keeps a professional at the top of their game? The answer is effective
communication! The cornerstone of effective communication is understanding your audience and knowing how to tailor your message accordingly – whether it is face-to-face, over the phone, via email or over chat.

Our Basic Communication Skills Workshop is an interactive games-based, learner-centered training that assists participants in adopting techniques that will significantly improve their ability to communicate. Our goal is to train participants to gain dexterity and grace in dealing with challenging situations by applying effective communication tactics.

OBJECTIVE

Develop strong communication skills for better interaction with others in the workplace.

BASIC COMMUNICATION SKILLS

Benefits

This workshop empowers you with the ability to

  • Smart Talk

    SMART TALK

    Get the right message across the first time

  • Build Your Brand

    BUILD YOUR BRAND

    Establish an identity through consistent communication

  • Beyond The Words

    BEYOND THE WORDS

    Interpret body language gestures effectively

  • PowerFul Emails

    POWERFULL EMAILS

    Win client satisfaction with email and conversational etiquette

At the completion of the Basic Communication Skills Workshop, participants will be able to do the following:

  • Identify the advantages of clear communication

  • Recognize and avoid common obstacles to effective communication

  • Navigate and work with varying communication styles effortlessly

  • Evaluate the strengths and weaknesses in their personal communication style and applytime-tested strategies to enhance their skill set

  • Read between the lines and decipher body language cues

  • Employ active listening and response skills

  • Reduce miscommunication and frustration while building stronger personal and professionalrelationships

WHO SHOULD PARTICIPATE?

This workshop is ideal for employees at all levels who seek to maximize their performance and add more value to the organization.  Our workshop is designed for anyone focused on developing a truly engaging, effective and responsive communication style, from sales and marketing professionals, customer service representatives, managers, financial analysts, technical professionals like engineers, I.T. experts, scientists, to senior executives.

IDEAL NUMBER OF PARTICIPANTS

10 to 20 participants

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