WHY WORKSHOPS?

Delivering exceptional customer experience is a continuous journey that never ends. With needs, expectations and trends changing everyday, it is imperative to be well equipped and continually learning to provide better. Our game-based experiential learning programs help your customer service representatives be ahead of your customers.

Our training workshops are fully customizable to meet your business objectives. Whether you want us to help you develop a service strategy, or just train your frontline employees, we’ve got it all covered.

Why Workshop

What we Offer

Program modules can be tailored to address requirements specific to each training group. Take the first step towards becoming more customer centric. Schedule a workshop now.

  • Basic Communication

    Basic Communication

    Learn to communicate with confidence

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  • Advanced Communication

    Advanced Communication

    Communicate with poise, power and persuasion

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  • Emotional Intelligence

    Emotional Intelligence

    Understand, empathize and connect with others

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  • Problem Solving

    Problem Solving

    Master holistic approach to problem solving

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  • Time Management

    Time Management

    Learn the art of getting things done

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  • Negotiation Skills

    Negotiation Skills

    Become a strategic professional negotiator

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  • Presentation Skills

    Presentation Skills

    Acquire skills to captivate the audience

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  • Handling Pressure

    Stress Management

    Learn to thrive under pressure

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  • CS for Social Media

    CS for Social Media

    Revamp customer service via social media

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  • Customer Service 101

    Customer Service 101

    Up your customer service game

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  • InterPersonal Skills

    INTERPERSONAL SKILLS

    Learn valuable skills for career progression

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  • Call Center Essentials

    CALL CENTER ESSENTIALS

    Complete training solution for call center agents

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