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Long Hoses to Improve Customer Service at ENOC Service Stations

(July 24, 2014)

Emirates National Oil Company (ENOC) has introduced long fueling hoses with retractors on 16 of its high traffic service stations in Dubai which would significantly add to customer convenience. The idea behind this is to reduce the waiting time of the customers at the fuelling stations. Motorists will now be able to get their vehicles … Continue reading Long Hoses to Improve Customer Service at ENOC Service Stations

Star Rating System Launched for Service Delivery Channels

(July 23, 2014)

Star Rating System has been launched for service delivery channels offered by Government of Dubai by Sheikh Hamdan bin Mohammed Bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Executive Council of Dubai. The main aim behind launching of this rating system is to improve the quality of services offered by the … Continue reading Star Rating System Launched for Service Delivery Channels

Dubai to Have Disability-Friendly Parks by 2016

(July 21, 2014)

A new initiative to create Disability-Friendly Parks has been announced by Dubai Municipality, to be completed by 2016. The municipality aims to make the emirate friendlier for people with disabilities. All parks built will have 20% of area accessible to people with blindness, wheelchairs, and other physical disabilities. The municipality will start working on the … Continue reading Dubai to Have Disability-Friendly Parks by 2016

Students Testing RTA Apps Before Launch

(July 18, 2014)

Many university students in the United Arab Emirates have started testing apps being launched by the Roads and Transport Authority. Chief Executive Officer of RTA’s Licensing Agency, Mr. Ahmed Hashim Bahrozyan said that the tests will be carried out for three weeks. University students will test the apps and give their recommendations and feedback. The … Continue reading Students Testing RTA Apps Before Launch

Emirates ID App Launched For Customers With Special Needs

(July 18, 2014)

A new app has been launched by the Emirates Identity Authority (EIDA) on Facebook for people having special needs. The app aims to provide service to people with visual difficulties and hearing disabilities. The app will rely on sign languages and braille. EIDA app will facilitate customers with special needs on making enquiries, lodging complaints … Continue reading Emirates ID App Launched For Customers With Special Needs