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Tablet Banking Service in UAE Launched by Emirates NBD

(May 21, 2014)

Emirates NBD announced the launch of “Tablet Banking Service”. The bank has pioneered the service in the Middle East region. This new service will help Relationship Managers better interact with customers. The technology will make information of customers easily accessible for Wealth Management Advisors and Priority Banking RM’s via a secure banking interface. The managers … Continue reading Tablet Banking Service in UAE Launched by Emirates NBD

OCS Emirates Launches FM Services for Customers

(May 20, 2014)

OCS Group has signed a new venture with United Technical Services, aiming to introduce customer oriented Facilities Management services. The headquarter will be in Abu Dhabi and the partnership will help OCS offer a wide range of services in UAE related to Facilities Management. Global CEO of OCS Group, Mr. Chris Cracknell spoke on the … Continue reading OCS Emirates Launches FM Services for Customers

Top Customer Service Trends for 2014

(May 20, 2014)

Customer Service trends are changing with the change in the level of empowerment given to individual consumers. Organizations need to adapt to new ways of reaching out to their customers. Deploying the latest tools to improve customer service is imperative along with inculcating a customer care culture within the organization. Let us delve into top … Continue reading Top Customer Service Trends for 2014

Etisalat Unveils Mobile Parking Services for Customers

(May 19, 2014)

Etisalat, one of the leading telecom operators of UAE has announced its plans to offer mobile parking services to customers in Sharjah, Dubai and Abu Dhabi. The company plans to eventually spread this service all across the UAE. The purpose of this launch has been to support smart government initiatives in UAE. The customers in … Continue reading Etisalat Unveils Mobile Parking Services for Customers

ENOC Adds Three New Stores in Dubai

(May 16, 2014)

Emirates National Oil Company (ENOC) has added new stores to its chain of convenience retail outlets. One of the three ZOOM stores has been opened in Cluster A of Jumeirah Lake Towers which is a franchise. The two other stores which are company operated include one in Deira and the other in Umm Hurrair Apartments, … Continue reading ENOC Adds Three New Stores in Dubai