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Customer Service Rating Awareness Workshops Organized By Emirates Post Group

(May 30, 2014)

A series of Customer Service Rating Awareness Workshops were organized by Emirates Post Group. The workshops were organized under 1st Postal Zone initiative. These workshops were organized to prepare for this year’s UAE Government Service Excellence Program. Ms. Thamna Sharifi, Director of the Zone, at Al Falah Post Office in Abu Dhabi spoke about the … Continue reading Customer Service Rating Awareness Workshops Organized By Emirates Post Group

Luxury Floor Added For Patients by Corniche Hospital

(May 30, 2014)

Abu Dhabi’s Corniche Hospital, in an effort to improve the quality of customer care and provide a luxurious experience to patients, has launched the first phase of luxury floor housing for 16 suites. Eleven of these are Deluxe Jasmine and five are Super Deluxe Orchid suites. Speaking on the occasion, COO and Deputy CEO Dr. … Continue reading Luxury Floor Added For Patients by Corniche Hospital

Etisalat Group and PCCW Global Sign Agreement for Voice Interconnection

(May 29, 2014)

A group framework agreement has been signed between PCCW Global (Hong Kong’s major telecom service provider) and Etisalat Group (A telecom service provider with operations in 19 countries including Asia, Middle East and Africa) for voice interconnection. This agreement will give access to PCCW Global’s international IPX network, ensuring seamless delivery of end-to-end voice and … Continue reading Etisalat Group and PCCW Global Sign Agreement for Voice Interconnection

RTA Licensing Services to Be Available Online

(May 28, 2014)

Roads & Transport Authority (RTA) is planning to move its licensing services online from 1st June 2014. Other services including renewal and insurance of driving licenses, issuance of experience certificates, and replacement of damaged driving licenses will be offered via mobile platform to customers. CEO RTA Licensing Agency, Mr. Ahmad Behroozian explained the need to … Continue reading RTA Licensing Services to Be Available Online

Smartphone App Launched by ENOC to Improve Customer Satisfaction

(May 28, 2014)

Emirates National Oil Company (ENOC), in accordance with Smart Dubai Vision, has launched a dedicated smartphone app which will serve as a gateway to fulfill information needs of its customers by providing the latest updates. Through this app, the customers will be able to locate ENOC and EPPCO Service Stations, Tasjeel Sites and ZOOM stores. … Continue reading Smartphone App Launched by ENOC to Improve Customer Satisfaction