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Touchscreens to be Added in Taxis of Abu Dhabi

(June 27, 2014)

New touchscreens will soon be added to taxis in Abu Dhabi in order to provide better experience to passengers. The interactive screens will be used to deliver information, advertising content and the option to play games. The new entertainment in taxi initiative has been launched by the Centre for Regulation of Transport for Hire Cars. … Continue reading Touchscreens to be Added in Taxis of Abu Dhabi

Mobile Boarding Passes Introduced by Etihad

(June 27, 2014)

New mobile boarding passes have been introduced by Etihad Airways. These new passes are currently available for selected routes empowered with online check-in facility via mobile. The initiative has been launched to reduce paper waste. It will also eliminate risk of losing boarding passes as customers will be able to store multiple passes on their … Continue reading Mobile Boarding Passes Introduced by Etihad

Telefonica and Etisalat to jointly work on Cyber Security

(June 25, 2014)

Telefonica and Etisalat have signed an information security agreement. The two companies are planning to develop and implement cutting edge SOC (Security Operations Centre) in UAE. The center is aimed to offer businesses of various sizes with cyber security services. The new agreement endorses the SMART strategy pursued by Etisalat to guarantee online security of … Continue reading Telefonica and Etisalat to jointly work on Cyber Security

Electronic Link for Dubai Islamic Bank Activated by Dubai Smart Government

(June 23, 2014)

An announcement for activation of link between Dubai Islamic Bank and Government Resources Planning has been made by Dubai Smart Government. This new linkage would help automate government suppliers’ processes and payment of salaries. The main purpose of activating this link is to streamline all processes between the government and its suppliers. This new linkage … Continue reading Electronic Link for Dubai Islamic Bank Activated by Dubai Smart Government

Customer Service Best Practices Shared by Emirates Airline

(June 23, 2014)

A workshop was recently held by Ministry of Labor where Emirates Airlines representatives shared customer service best practices. The airline representatives demonstrated practical skills useful in managing employees and marketing services offered. Tactics for handling different types of customers as well as skills to master the art of time management were also demonstrated. Speaking on … Continue reading Customer Service Best Practices Shared by Emirates Airline