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One of the simple and smart ways of engaging your customers is through sales and discounts. Wondering whether it would work for the shopaholics, casual and need based customers equally? Put yourself in the customers’ shoes and think about it, would you not develop association with a brand that always has exciting discount deals on … Continue reading Discount Strategies to Enhance Customer Loyalty

Ooredoo becomes the first mobile carrier to offer flat international calling rates for business customers in Oman. Ooredoo introduced Oman’s first International Flat Rate (IFR) for its business customer who can now use their mobile phones to call all top international destinations 24 hours a day for just 99 Baizas per minute. The rate represents … Continue reading Ooredoo Offers Flat Rate of Only 99 Baizas Per Minute to Its Business Customers

Gulf Air hosted a delegation from the Bahrain Civil Service Bureau which conducted a tour of the airline’s Information Technology Department. Gulf Air, the flag carrier of the Kingdom of Bahrain, got together with the Civil Service Bureau and shared important information on their Information Technology Department. A meeting with the Gulf Air’s Chief Executive … Continue reading Gulf Air and Bahrain Civil Service Bureau Collaborate

The Telecom company plans to expand its retail stores in order to deal with growing customer service demands. Du in an attempt to increase its presence in the region has opened four new stores in Abu Dubai, UAE. The company plans to further expand its outreach by opening up more stores and meet the needs … Continue reading du Opens 4 New Stores in Abu Dhabi

Differentiation of pricing cannot create the same effect and satisfaction, which a premium and delightful service experience can. Research by Bain & Co. shows that a “customer is 4 times more likely to buy from a competitor if the problem is service related vs. price or product related”. Making your customers fall in love with … Continue reading 5 Rules for Making Your Customers Fall in Love with You