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VIVA Offers Cash Prizes to Prepaid Customers in New Promotion

(August 3, 2015)

VIVA, one of the fastest growing telecom operator in Kuwait, has announced a new promotion on its prepaid connections which will enable its customers to win cash prizes on a daily as well as monthly basis. The latest promotion from VIVA has already started from July 30th, 2015 and prepaid customers in Kuwait can avail … Continue reading VIVA Offers Cash Prizes to Prepaid Customers in New Promotion

6 Tips for Florists to Offer a Delightful Customer Experience

(August 3, 2015)

Whether you are running an online flower business or have a local shop, quality and friendly customer service can go a long way in building a lifelong relationship with your customers. A delightful customer experience is more than just having trained florists on your team, it involves giving special treatment to every customer, listening to … Continue reading 6 Tips for Florists to Offer a Delightful Customer Experience

RTA Automates IVR Services for Increasing Customer Convenience

(July 30, 2015)

The Roads and Transport Authority (RTA) has announced that it has automated several customer-oriented services. The authority revealed that the aim behind the move is to make the services available to customers via convenient technological means. This will help the authority to enhance the customer experience. This initiative is in accordance with the vision to … Continue reading RTA Automates IVR Services for Increasing Customer Convenience

Etisalat Introduces First ‘Smart Machine’ in UAE to Sell SIM Cards to Customers

(July 30, 2015)

Etisalat, a prominent telecom company, has introduced an interactive touch screen ‘Smart Service’ machine in the UAE for the very first time to sell new activated prepaid SIM cards. The telecom giant has revealed that the ‘Smart Service’ machine has an inbuilt ability to authenticate the Emirates ID that will allow customers to buy new … Continue reading Etisalat Introduces First ‘Smart Machine’ in UAE to Sell SIM Cards to Customers

Mashreq Enhances Customer Experience with Smart Digital Banking through EIDA Cards

(July 30, 2015)

Customers of Mashreq bank can now access their accounts with their Emirates identity cards. Mashreq, a leading bank in the UAE region is now offering account opening, cash withdrawal, payment of utility bills, money deposit and personal information update through EIDA cards. Mashreq has become the first bank in the UAE to incorporate EIDA cards … Continue reading Mashreq Enhances Customer Experience with Smart Digital Banking through EIDA Cards