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As the pool of businesses to choose from continues to grow, it is pushing the need for companies to innovate constantly. The smarter way to go about this, is by creating a customer service model that attracts customers automatically, making your service the most desirable and attractive choice for them. Work towards beating competition and … Continue reading Strategies That Will Motivate Customers to Desire Your Service

CEO and MD of Dewa, Mr. Saeed Mohammed Al Tayer announced new value additions to the smart services offered by Dewa. The authority is now providing more than 150 services and features to the customers through its app. Mr. Saeed Mohammed Al Tayer emphasized on the importance of online presence and how it helped reduce … Continue reading Dewa Further Improves Smart Services

Shaikh Hamdan Bin Rashid Al Maktoum, Deputy Ruler of Dubai, Minister of Finance and Chairman of Dubai Municipality has approved an investment initiative worth AED 35m for improving Umm Suqeim beaches 1, 2, and 3. The project will cover an area of 3.5 kilometers for protecting the shoreline. There will be five groynes used to … Continue reading Dubai to Invest AED 35m in Improving Beaches

Customers commuting long distances, for e.g. from Dubai to Saudi Arabia are advised to follow safety rules and tips. Emirates General Petroleum Corporation ‘Emarat’ has joined hands with the Dubai Roads and Transportation Authority (RTA) for the objective of encouraging safe and carful driving for motorists who ride long routes. The focus has been on … Continue reading RTA and Emarat Collaborate For Traffic Awareness Campaign

In Focus: OCS

(June 16, 2014)

In this interview, Mounir Bensegueni shares his insights about marketing trends, consumer behavior and the need for customer service in business development.